Supervisor

Crew Clothing Company; Ellesmere Port; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Uniform contribution

Future-focused pension plan

Referral program

Professional development

Job summary

Crew Clothing is seeking a Supervisor for the Cheshire Oaks store in a full-time capacity. The role focuses on driving sales, developing the team, and maintaining exceptional visual merchandising to create a memorable shopping experience for customers.

Key duties include achieving sales targets, providing product information, promoting multi-channel options, ensuring a welcoming store environment, handling transactions, and adapting to store needs with a customer-centric approach.

Qualifications

• Customer service oriented role with emphasis on selling and customer satisfaction.
• Experience in a luxury fashion environment is preferred.

Responsibilities

• Achieve sales targets by demonstrating passion for the product and brand.
• Provide accurate information about products including features and stock availability.
• Promote multi-channel shopping options to maximise customer satisfaction.
• Create an inviting and welcoming atmosphere for customers.
• Process sales transactions in line with company guidelines.
• Demonstrate flexibility to meet store needs.

Skills

Customer service

Luxury fashion brand experience

Job description

Supervisor - Cheshire Oaks - Full Time

37.5 hours per week

At Crew Clothing, we believe clothes are about so much more than "just clothes". Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.

We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From '93 to now, people have been at the heart of everything we do. It’s in our name – Crew.

Purpose of the role:

To assist the manager in driving consistent improvement to the stores sales, KPI’s and all other areas of measured success. To help recruit, retain, motivate and develop the team to drive the success of the store. To maintain exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.

Responsibilities:

• Achieve sales targets by demonstrating passion for the product and the brand
• Provide accurate information about our product to the customer including features and benefits and stock availability
• Promote our multi-channel shopping options to ensure maximum customer satisfaction
• Provide an inviting and welcoming atmosphere for our customers
• Process sales transactions with care and in line with company guidelines
• Demonstrate flexibility in order to meet the needs of the store

Key Skills and Experience:

• Customer service focused
• Experience of working in a luxury fashion brand
• Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
• Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
• Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth. Subject to T&C's.
• Comprehensive Professional Development: Elevate your career and reach your full potential.
• Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth