Supervisor

The Sun & 13 Cantons, Soho; City of Westminster; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

25% discount on food and drink

Tips paid weekly

Discounted hotel stays

My Fuller’s benefits platform

Healthcare Cash Plan

Full induction and training

Wagestream

Job summary

The Sun & 13 Cantons in Soho, London, is seeking a full-time Supervisor to join the management team. The role covers opening and closing, guiding shifts, and delivering attentive customer service in a venue famed for its arts and music heritage.

Candidates should have at least two years in a supervisory or management role and be eager to progress within the business, taking direction and supporting a friendly, collaborative team.

Qualifications

• Two years' supervisory or management experience required.
• Willingness to learn and take direction.
• Must be able to open and close shifts to a high standard.

Responsibilities

• Open and close to high standards.
• Ensure shifts and services run smoothly.
• Welcome and look after customers; address issues or escalate as needed.

Skills

Leadership

Customer service

Team player

Willingness to learn

Job description

The Sun & 13 Canton'sis a legendary pub in the heart of Soho, established in 1882, famous for the actors, musicians and artists who have graced its floors. Our pub serves a mix of classic and craft beers with a focus on music and the arts. The restaurant is ran as a residency and is currently operated by Tagine and Grill, a Moroccan kitchen.

We're looking for a full-time Supervisor (full-time is 30 - 40 hours a week across five days) who would be looking to join the management team. The ideal candidate will have at least two year's experiencein a previous supervisory or management role, and is themselves looking to progress and take on responsibilities within the business. This includes key holding, opening and closing to a high standard, ensuring shifts and services are run effectively and that customers are welcomed, looked after and that issues are dealt with or passed up the chain of command to be addressed. The person must be willing to learn, can take direction and wants to join the established team.

You need to be able to take direction and have the ability to learn and be respectful and welcoming to customers.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in our Bar & Waiting Staff:

• Be sociable, friendly and let your individuality shine through.
• An excellent team player with a positive attitude.
• Passion for fresh food, great wines, and engaging service.

Ask anyone- it's the people that make Fuller's. It's about heart, character, and personality. All we ask is that you be an excellent team player, friendly and engaging with a positive attitude. You will be delivering all the things that are important to Fuller's - outstanding cask-conditioned ales, delicious fresh food, great wines, and engaging service. We take great pride in the premium quality of our products and services, so equally important is that you have pride in your work.