Supervisor

Sumi Marylebone; City of Westminster; On-site; GBP 19,000 - 28,000; Full time

Benefits offered by this job

Staff meals

Employee discounts across participated

Job summary

SUMI Marylebone is opening a new restaurant in November 2026 and is seeking a Restaurant Supervisor to join the founding team. You will lead from the floor, guide the front-of-house team and ensure every service runs smoothly while upholding our high standards of hospitality.

In addition to coaching staff, you will support training, stock control and opening/closing procedures, delivering warm, knowledgeable service and developing guests' experiences at SUMI Marylebone.

Qualifications

• Experience as a Restaurant Supervisor or senior front-of-house role.
• Strong knowledge of food, drinks and service.
• Leadership, communication and organisational skills.
• Experience training and supporting team members.

Responsibilities

• Leading by example and delivering warm, knowledgeable service.
• Supervising the front-of-house team throughout service.
• Supporting training, stock takes and ordering.
• Opening and closing the restaurant in line with company procedures.
• Ensuring the restaurant is set, clean and ready for every service.
• Taking orders, coordinating courses and processing bills accurately.
• Maintaining a thorough knowledge of the food and drinks menus.
• Maximising sales through excellent service and thoughtful recommendations.
• Responding professionally to guest requests, feedback and complaints.
• Ensuring all orders are correctly recorded through the EPOS system.
• Monitoring equipment and supplies and reporting any requirements.
• Providing clear handovers and supporting smooth daily operations.

Skills

Restaurant supervision

Front-of-house leadership

Staff training

EPOS systems

Stock control

Tools

EPOS system

Job description

Restaurant Supervisor - New Opening, SUMI Marylebone

SUMI is entering an exciting new chapter with the opening of our second restaurant in the heart of Marylebone in November 2026. Created by renowned sushi master Endo Kazutoshi and part of Creative Restaurant Group, SUMI has earned a reputation for delivering exceptional Japanese cuisine inspired by authentic traditions, expert craftsmanship and genuine hospitality.

Following the success of our Notting Hill neighbourhood restaurant, SUMI Marylebone will be a gem in one of London's most exciting dining destinations showcasing the finest seasonal ingredients, the best sushi preparation and warm, welcoming service. We're looking for talented individuals to join our founding team from day one, help us bring this exceptional restaurant to life, and grow with us as we establish a new benchmark for Japanese dining in London.

The Role

As our Restaurant Supervisor, you will support the management team in the day-to-day running of the restaurant. Leading from the floor, you will guide the team, anticipate guests' needs and make sure every service runs smoothly.

You will also support training, stock control, ordering, opening and closing procedures, while ensuring our high standards are maintained throughout the restaurant.

What You'll Be Doing

• Leading by example and delivering warm, knowledgeable service
• Supervising the front-of-house team throughout service
• Supporting the management team with training, stock takes and ordering
• Opening and closing the restaurant in line with company procedures
• Ensuring the restaurant is set, clean and ready for every service
• Taking orders, coordinating courses and processing bills accurately
• Maintaining a thorough knowledge of the food and drinks menus
• Maximising sales through excellent service and thoughtful recommendations
• Responding professionally to guest requests, feedback and complaints
• Ensuring all orders are correctly recorded through the EPOS system
• Monitoring equipment and supplies and reporting any requirements
• Providing clear handovers and supporting smooth daily operations

What We're Looking For

We are looking for an experienced hospitality professional who enjoys leading from the floor and bringing out the best in others.

You will need:

• Previous experience as a Restaurant Supervisor or in a similar senior front-of-house role
• Strong food, drinks and service knowledge
• A warm, confident and professional approach
• Excellent leadership, communication and organisational skills
• Experience training and supporting team members
• Strong attention to detail and a commitment to high standards
• The ability to remain calm and make confident decisions during busy services
• A hands-on, positive and team-focused attitude
• Flexibility to work evenings, weekends and bank holidays

Salary: Up to £17.01 including service charge, plus benefits

Why Join Us?

At Creative Restaurant Group, we want people to build careers, not simply fill roles. You will strengthen your leadership and operational skills while gaining genuine opportunities to progress into Assistant Restaurant Manager, Assistant General Manager and wider leadership positions across the group.

• Join an exciting new restaurant opening from the very beginning
• Hands-on leadership training and ongoing development
• Clear opportunities for career progression
• The chance to grow across Creative Restaurant Group
• Staff meals while on duty
• Employee discounts across participating restaurants

Bring your leadership, energy and ambition to SUMI Marylebone, and help us create an outstanding restaurant experience from day one.

Note:Applicants must have the legal right to work in the UK without corporate sponsorship.