Supervisor

Linwood Collection; Cirencester; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Stream Access

50% Off Food & Drinks

Free meals on shift

Wellbeing Support

Retail Discounts

Apprenticeship Programmes

Hotel Discounts

Enrichment Days

Long Service Rewards

Event Space Savings

Job summary

Wild Thyme & Honey in the heart of the Cotswolds is seeking a confident Supervisor to lead the front‑of‑house team across our bar, restaurant and lounge at The Crown at Ampney Brook. You’ll inspire warm, polished service and ensure smooth shifts with grace and countryside charm.

The ideal candidate has experience in boutique hospitality, strong communication, and a guest‑first mindset. Join us for elegant dining, seasonal menus and supportive, team‑oriented leadership.

Qualifications

• Experience in high-quality hospitality in boutique hotels, premium pubs, or restaurants.
• Confidence leading shifts and guiding a team.
• Guest-first mindset delivering personal service.
• Strong communication and calm, solution-focused approach.
• Team-oriented, collaborative and supportive.

Responsibilities

• Lead service with confidence by briefing, table management and guest flow.
• Deliver polished, warm hospitality reflecting the countryside setting.
• Support the bar team and premium drinks service.
• Assist bookings and private dining plans.
• Coach and develop teammates to build confidence.
• Maintain high standards across spaces: elegant, clean, inviting.
• Assist with stock checks and daily admin.
• Be a warm, reassuring presence for guests and colleagues.

Skills

Hospitality leadership

Shift leadership

Guest-centric service

Communication

Calm under pressure

Team player

Job description

Supervisor – Wild Thyme & Honey, Cotswolds

Are you a natural leader with a warm presence, a calm approach, and a passion for creating exceptional hospitality moments?

At Wild Thyme & Honey, a serene boutique retreat in the heart of the Cotswolds, we’re looking for an engaging and confident Supervisor to support the daily running of our elegant bar, restaurant, and lounge spaces at The Crown at Ampney Brook — our celebrated dining destination known for seasonal menus, locally sourced ingredients, and beautifully designed interiors.

As a Supervisor, you’ll help guide the front‑of‑house team, elevate guest experiences, and ensure every shift flows with grace, warmth, and polished countryside charm.

Why Join Wild Thyme & Honey?

Wild Thyme & Honey is recognised as one of the best boutique hotels in the Cotswolds, blending 16th‑century character with modern luxury and tranquil natural surroundings.

We believe in rewarding great people. Here’s what you’ll enjoy:

• Stream Access – Track, manage, and access your earnings instantly.
• 50% Off Food & Soft Drinks – Across all our brands.
• Free meals when on shift – a selection for you to choose from when on your break
• Wellbeing Support – Mental health, legal guidance, and financial advice.
• Retail Discounts – Enjoy savings from top brands.
• Apprenticeship Programmes – Tailored to your career goals.
• Hotel Discounts – Reduced rates at our award‑winning properties.
• Enrichment Days & Team Events – Because fun matters too.
• Long Service Rewards – such as extra holidays and access to private healthcare.
• Event Space Savings – 50% off private hire bookings.

What You Bring

We’re looking for a warm, capable leader who thrives in an elegant yet relaxed hospitality setting:

• Experience in high‑quality hospitality – Ideally in boutique hotels, premium pubs, or restaurants.
• Confidence leading shifts – Supporting, guiding, and motivating your team.
• A guest‑first mindset – You take pride in creating exceptional, personal service moments.
• Strong communication – Clear, professional, and reassuring.
• Calm efficiency – You stay steady and solutions‑focused during busy services.
• Team mentality – Collaborative, supportive, and encouraging to colleagues.

Your Day‑to‑Day

As Supervisor, you’ll support smooth, elegant operations across our restaurant, bar, and lounge spaces:

• Lead service with confidence – Supporting team briefings, table management, and guest flow.
• Deliver polished, warm hospitality – Reflecting the calm and charm of our countryside setting.
• Support the bar team – Helping deliver refined cocktails and premium drinks.
• Assist with bookings & table plans – Including private dining and celebrations.
• Guide and support the team – Coaching newer members and ensuring everyone feels confident.
• Maintain high standards – Ensuring all spaces look elegant, clean, and inviting.
• Assist with stock checks & admin – Helping managers with daily operational tasks.
• Be a warm, reassuring presence – The point of calm that guests and colleagues rely on.

Ready to Step Into a Beautiful Cotswolds Setting?

If you’re passionate about thoughtful leadership, elegant service, and creating memorable guest experiences, we’d love to welcome you to Wild Thyme & Honey — where luxury feels relaxed and hospitality feels personal.