Supervisor

Zachary Daniels Recruitment; Cardiff; On-site; GBP 12,000 - 15,000; Part time

Job summary

Zachary Daniels Recruitment is seeking a Part-Time Supervisor in Cardiff. The role focuses on delivering excellent customer service, achieving sales targets and maintaining high store standards in a hands-on, customer-facing environment.

You will work a 2-day/3-day pattern with no weekends or late evenings, supporting the Store Manager and team while taking responsibility for the store when required. This is ideal for candidates seeking balance and responsibility.

Qualifications

• Experience within retail, sales, hospitality, leisure or another customer-focused environment.
• Commercially minded and comfortable working towards sales targets and KPIs.
• Proactive and self-motivated with a hands-on approach.

Responsibilities

• Deliver an outstanding level of customer service.
• Manage customer enquiries in person, over the phone and online.
• Convert enquiries into sales and work towards individual and store KPIs.
• Support the day-to-day running of the store.
• Maintain high operational and brand standards.
• Ensure health and safety procedures are followed.
• Assist with administration, customer accounts and general store operations.
• Take responsibility for the store when required.
• Help create a positive, professional and customer-focused environment.

Job description

Part-Time Supervisor - Cardiff

Position: Supervisor - Part Time

Location: Cardiff

Salary: £13,800 + bonus potential

Working pattern: 2 days one week / 3 days the following week

No weekends | No evening shifts

Are you passionate about delivering great customer service and looking for a part-time role that offers genuine responsibility alongside an excellent work-life balance?

We're recruiting for a successful and growing business with stores across the UK and Europe as they continue through an exciting period of expansion.

One of the biggest benefits of this opportunity is the working pattern. You'll work 2 days one week and 3 days the following week, with the Cardiff store currently closed at weekends and no late evening shifts.

The Role

As a Part-Time Supervisor, you'll play an important role in the day-to-day running of the store, delivering excellent customer service, achieving sales targets and maintaining high operational standards.

This is a hands-on customer-facing role where you'll manage enquiries, convert opportunities into sales and help ensure the store runs smoothly.

You’ll work closely with the Store Manager and wider team while also being comfortable taking responsibility for the store when required.

Key Responsibilities

• Deliver an outstanding level of customer service.
• Manage customer enquiries in person, over the phone and online.
• Convert enquiries into sales and work towards individual and store KPIs.
• Support the day-to-day running of the store.
• Maintain high operational and brand standards.
• Ensure health and safety procedures are followed.
• Assist with administration, customer accounts and general store operations.
• Take responsibility for the store when required.
• Help create a positive, professional and customer-focused environment.

About You

Confident, positive and comfortable dealing with customers.

Experience within retail, sales, hospitality, leisure or another customer-focused environment.

Commercially minded and comfortable working towards sales targets and KPIs.

Proactive and self-motivated with a hands-on approach.

Comfortable working independently and taking responsibility when required.

Previous supervisory experience would be beneficial but is not essential.

Looking for a part-time role offering responsibility, variety and an excellent work-life balance.If you're looking for a customer-focused role without the usual retail evenings and weekends, this could be a great opportunity.