Supervisor

200 Degrees; Birmingham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Training & development

Career growth opportunities

Unlimited handmade drinks on shift

Free lunch item on shift

25% team member discount

Benefits platform with discounts

Job summary

200 Degrees seeks a Supervisor to help run our Birmingham coffee shop, delivering top-quality coffee and food while upholding exceptional service standards. You will support the management team and act as a role model for the team.

While prior supervisory experience is ideal, we welcome applicants at all levels. The role includes training, career growth opportunities, and team perks such as free drinks, shift meals, and staff discounts.

Qualifications

• Experience in a supervisor or team-leading role preferred.
• Strong customer service focus with a friendly, professional approach.
• Willingness to support management and staff across shifts.

Responsibilities

• Support the management team with running the coffee shop.
• Help deliver high-quality coffee and food and model outstanding service.
• Assist with training and developing the team as needed.

Skills

Customer service

Team leadership

Hospitality experience

Job description

At 200 Degrees, we are passionate about our coffee and the service we provide to our customers. We’re now looking for our next Supervisor to support us with doing just that.

As a Supervisor you will support the management team with the running of your coffee shop. You’ll support the team to deliver fantastic quality coffee and food whilst being a role model for outstanding service and standards.

Ideally you will have some experience as a Supervisor, but if you haven’t don’t worry, we would still love to hear from you.

What you can expect:

• Training and development to help you get up to speed.
• Opportunities to grow your career and develop personally.
• Unlimited handmade drinks and a free lunch item when working on shift.
• 25% team member discount when off shift.
• Access to our benefits platform with hundreds of discounts, rewards and offers.

Why 200 Degrees?
200 Degrees is more than just a coffee shop – we roast over 300 tonnes of coffee a year in our state-of-the-art roast house in Nottingham which we send not only to our shops but also to our customers online and our 600+ wholesale customers from small independent cafes to university campuses and corporate offices. We also support the development of coffee education through our barista training schools.

As a Supervisor, you can be part of this – you’ll be joining a group of passionate people who care about you, your team, your customers, your community and our coffee. It’s hard work, but you’ll have lots of fun along the way, including team building with your team, supporting with other shops, there’s something for everyone.

It doesn’t stop there – you can grow with us, and you’ll meet many people that have grown their careers at 200 Degrees, either in coffee shops or as part of the Head Office team.

If you are passionate about coffee and excellent service we would love to hear from you.