Supervisor

Fuller'S; Bath; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Food and drink discount

Weekly tips on hourly pay

Hotel discounts

Healthcare benefit

Wagestream access

Induction and training

Job summary

Fuller’s in Bath is seeking a hands-on Supervisor to lead our busy pub team. You’ll inspire excellent guest service, mentor new staff and help sustain a welcoming atmosphere that matches Fuller’s family ethos.

We offer a great range of career paths, weekly tips on top of hourly pay, and a benefits platform with discounts on food and drink, hotels, gym memberships, and more. Induction and ongoing training are provided to help you shine.

Qualifications

• Hospitality supervisory experience preferred.
• Strong communication and leadership abilities.
• Ability to train and mentor new staff.

Responsibilities

• Oversee daily front-of-house service.
• Keep team spirits high and guests happy.
• Train new team members and support learning.
• Ensure high standards of service and upselling.

Skills

Team leadership

Customer service

Communication

Staff motivation

Job description

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

The Crystal Palace is a bustling, traditional pub in Bath, frequented during the day by a large majority of tourists. Service style here varies from full table service to informal bar service, but it's always busy - with warmer months bringing added crowds thanks to the spacious garden.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in a Supervisor:

• Ability to keep team spirits high and guests happy.
• A hands-on leader with a positive attitude.
• Assist in training and guiding new team members.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.