Supervisor

The Crystal Palace, Bath; Bath; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

25% food & drink discount

Weekly tips

Discounted hotel stays

My Fuller’s benefits platform

Healthcare Cash Plan

Full induction and training

Wagestream access

Job summary

Fuller’s Crystal Palace in Bath is seeking a talented Supervisor to lead daily service in our busy pub and hotel setting. You will inspire team spirit, ensure guest satisfaction and uphold standards across all service areas.

We offer great career paths, training, a weekly tips share, generous discount on food and drink for you and your family, and access to My Fuller’s benefits platform. Join us to grow with a trusted hospitality brand.

Qualifications

• Ability to keep team spirits high and guests happy.
• Hands-on leader with a positive attitude.
• Assist in training and guiding new team members.
• Great communication skills.
• Passion for fresh food, great wines, and engaging service.

Responsibilities

Skills

Team leadership

Guest service

Training & mentoring

Communication

Passion for fresh food & wines

Job description

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

The Crystal Palace is a bustling, traditional pub in Bath, frequented during the day by a large majority of tourists. Service style here varies from full table service to informal bar service, but it's always busy - with warmer months bringing added crowds thanks to the spacious garden.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in a Supervisor:

• Ability to keep team spirits high and guests happy.
• A hands-on leader with a positive attitude.
• Assist in training and guiding new team members.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.