Supermarket Assistant

John Lewis Partnership; Sidmouth; On-site; GBP 20,000 - 24,000; Part time

Job summary

Join a forward-thinking company as a Supermarket Assistant, where your role is vital in delivering exceptional customer service and maintaining a welcoming environment. This part-time position allows you to engage with customers, manage stock, and support the team in various shopkeeping tasks. You'll play a crucial role in ensuring customer satisfaction and loyalty, all while working in a dynamic team that values your contributions. If you have a passion for food and enjoy working in a customer-focused environment, this opportunity is perfect for you.

Qualifications

• Experience in a customer-facing role is desirable.
• Effective communication skills are essential for teamwork.

Responsibilities

• Provide excellent customer service and support shop operations.
• Maintain stock levels and assist with online order fulfillment.

Skills

Effective communication skills

Customer service experience

Interest in food and drink trends

Job description

Apply on JLP Jobs

Visit the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners to apply. This is a temporary role primarily based at our Welcome Desk.

Key Responsibilities

Alongside providing excellent customer service, your role will involve various shopkeeping tasks to ensure smooth and efficient operations. Responsibilities include:

1. Stock replenishment: Keeping shelves full and products correctly placed for customers.
2. Fulfilling online customer orders: Preparing orders for delivery.
3. Reducing wastage: Following product due diligence and markdowns for items nearing their sell-by dates.
4. Supporting the shop team: Assisting with checkout, managing Click & Collect, fulfilling on-demand orders, and more.
5. Maintaining a safe and tidy environment: Performing general shopkeeping tasks.

Essential Skills/Experience

• Effective communication skills for teamwork and customer interaction.

Desirable Skills/Experience

• Experience in a customer-facing role.
• Interest and knowledge of food and drink trends.
• Flexible approach to support the branch as needed.

As a Supermarket Assistant, you'll help deliver our unique Partner-led service and passion for food, making every customer visit memorable. Your dedication will foster customer trust and loyalty, ensuring they keep returning.

Work hours: Part-time (17.5 hours) on Wednesdays, Fridays, and alternate Saturdays, 14:00-21:30.