Supermarket assistant

John Lewis Partnership; Cambridgeshire and Peterborough; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a leading retailer as a Supermarket Assistant, where you'll play a vital role in delivering exceptional service and maintaining operational excellence. With a focus on customer satisfaction and teamwork, this role offers varied hours and the chance to contribute to a positive shopping experience.

Qualifications

• Essential communication skills for teamwork and customer interaction.

Responsibilities

• Perform stock replenishment and maintain shelf organization.
• Fulfill online customer orders and manage Click & Collect tasks.
• Support the team with shopkeeping tasks to ensure tidiness.

Skills

Communication skills

Job description

Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.

About the role

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with. Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

Key Responsibilities

• Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
• Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
• Reducing wastage by following product due diligence and markdowns to those reaching their sell-by dates.
• Working with the wider shop team to support when needed including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders, and more.
• Maintain a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience you'll need

• Communication skills to enable you to work effectively as part of a team and with our customers.

Desirable skills/experience you may have

• Experience of working in a customer-facing role is welcomed.
• Up-to-date knowledge and strong interest in food and drink trends.
• Flexible approach to ensure the support of the whole branch.

Varied hours of full and part-time work across seven days to include early starts, late finishes, evenings, and weekends.

The partnership

We’re the largest employee-owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re focused on being brilliant at retail. We continue to innovate, adapt, and diversify. We are committed to price, quality, and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners, we share ownership and the rewards. We use our voices to contribute to our success, working together through good and challenging times, treating everyone with kindness and respect.

We own making the Partnership a place where everyone belongs. Embracing differences and creating an environment where we can thrive, grow individually and collectively.

As Partners, we make all the difference. And, we all own it.

Important points to note:

• Some roles are subject to pre-employment vetting, including DBS checks for successful candidates. If required, you'll be informed and provided with information about vetting during recruitment. Please complete any vetting documents promptly to avoid delays. DBS checks will be carried out by a registered third-party body, and financial probity checks may also be required.
• Apply early as vacancies can close quickly if we receive a high number of applications.
• We support flexible working arrangements to promote good work-life balance, including flexible or compressed hours, job sharing, or shorter contracts. Discuss this with the hiring manager during your interview.