Night Replenishment, Supermarket Assistant

John Lewis Partnership; North Walsham; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join a leading employee-owned business as a Supermarket Assistant. You will be instrumental in delivering exceptional service at Waitrose, ensuring customers enjoy a premium shopping experience. The role includes stock management, online order fulfillment, and providing support to the shop team, all while demonstrating effective communication and teamwork. Ideal for those with a passion for food and a commitment to customer satisfaction.

Benefits

Shift premium for late hours

Flexible working arrangements

Qualifications

• Effective communication skills to work as part of a team and with customers.

Responsibilities

• Stock replenishment to ensure shelves remain full.
• Fulfilling online customer orders for delivery drivers.
• Reducing wastage by following product due diligence.
• Supporting the wider shop team with checkout support.
• Maintaining a safe and tidy working environment.

Skills

Effective communication

Job description

Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.

About the role

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

Note: Due to working time regulations, applicants must be 18 years or over to apply.

Additional pay: You will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.

Key Responsibilities

• Stock replenishment - ensuring shelves remain full and products are in the right place for customers.
• Fulfilling online customer orders for delivery drivers.
• Reducing wastage by following product due diligence and markdowns for products reaching their sell-by dates.
• Supporting the wider shop team with checkout support, managing Click & Collect orders, fulfilling on-demand customer orders, and more.
• Maintaining a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience

• Effective communication skills to work as part of a team and with customers.

Desirable skills/experience

• Experience in a customer-facing role.
• Knowledge and interest in food and drink trends.
• Flexible approach to support the branch.

Part-time opportunities (33 hours weekly) working Wednesday, Thursday, Friday & Saturday from 21:00 to 06:30.

The partnership

We’re the largest employee-owned business in the UK, home to John Lewis and Waitrose. We’re driven by our purpose to build a happier world. As Partners, we share ownership, responsibility, and rewards, working together with kindness and respect. We embrace differences and create an environment to thrive, growing individually and collectively. As Partners, we make all the difference, and we own it.

Important points to note

• Some roles may require pre-employment vetting, including DBS checks. You’ll be informed and provided with details during recruitment.
• Apply promptly as vacancies can close early due to high applications.
• We support flexible working arrangements, including flexible or compressed hours, job sharing, or shorter contracts. Discuss this with the hiring manager during your interview.