Superflex Roadside Patrol - Shepherds Bush

RAC; Greater London; Hybrid; GBP 55,869 - 61,000; Full time

Benefits offered by this job

Bonus potential

Car salary sacrifice scheme

Free RAC breakdown cover

Generous holidays

Pension & life cover

Wellbeing support

Exclusive discounts

Job summary

The RAC is looking for a SuperFlex Roadside Mechanic in Greater London. In this role, you will provide roadside assistance with a flexible schedule, earning a competitive salary of up to £61,000.

You will need a Level 2 light vehicle maintenance qualification and a full UK driving licence. The position involves dynamic shifts, performing diagnostics and repairs while representing the RAC and helping our members during challenging times.

Benefits include a generous holidays package, pension scheme, and wellbeing support, making RAC a great place to grow your career.

Qualifications

• Demonstrative technical, electrical, and diagnostic experience.
• Full UK driving licence required.
• Flexibility to work at short notice and open to overnight travel.

Responsibilities

• Provide roadside assistance in various locations.
• Diagnose vehicle issues and perform repairs on-site.
• Manage vehicle inventory and documentation.

Skills

Technical and electrical experience

Customer-focused approach

Problem solving

Education

A Level 2 light vehicle maintenance qualification or equivalent

Job description

About The Role

Join the RAC as a SuperFlex Roadside Mechanic. Flexibility deserves recognition – and we deliver. As a Superflex Patrol Roadside Mechanic, you’ll provide the adaptability our service relies on.

• Competitive salary: £55,869 basic salary (inclusive of London Weighting Allowance if applicable), with the opportunity to earn up to £61,000
• Weekly variety: You’ll work the on average 40 hours per week across the year, receiving your roster seven days in advance with your core working hours confirmed three days prior.
• Thrive outside of 9‑5: Shifts will fall between 06:00 and 02:00, and may include early mornings, evenings, weekends, and bank holidays.

Where you’ll work

You’ll be part of the Shepherd’s Bush cluster, covering areas like Shepherd’s Bush, Hammersmith, Acton, Kensington, Fulham, Chiswick. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area.

What you’ll need

• A Level 2 light vehicle maintenance qualification (or equivalent) with demonstrative technical, electrical, and diagnostic experience
• A customer-focused approach
• A full UK driving licence
• Flexibility to work at relatively short notice and open to travel with overnight stays, if necessary

This role is ideal for those who thrive in dynamic environments and are committed to supporting our members when they need it most. In return, you’ll receive a competitive package and the chance to make a real impact on the roadside. We’ll equip you for success from day one with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided.

Benefits

• Strong base pay – £55,869 a year (inclusive of London Weighting Allowance if applicable), with bonuses and overtime taking you up to £61,000.
• Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business.
• Free RAC Ultimate breakdown cover – From your very first day.
• Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax.
• Generous holidays – 23 days plus bank holidays (rising to 25 with service).
• Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4× your salary (10× with flex benefits).
• Wellbeing support – 24/7 confidential support helpline for you and your family.
• Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal.

What we’re after

You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul‑de‑sac, you’re calm under pressure, quick to connect, and confident in your craft.

You embrace flexibility. One moment it’s fault diagnostics, the next it’s a flat tyre or a flat battery – no two jobs are the same. You’ll manage your own kit, keep your van stocked, and handle your reports with precision.

You know how to read a situation. Our Roadside Mechanics are trusted to make the call; finding the right fix, supporting each member, and keeping everyone moving. Every call‑out is a chance to showcase the RAC difference.

Why RAC?

For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5‑star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand.

We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.