Superflex Roadside Patrol - Hampstead

RAC; Greater London; On-site; GBP 55,869 - 61,000; Full time

Benefits offered by this job

Share in our success

Free RAC Ultimate breakdown cover

Car salary sacrifice scheme

Generous holidays

Pension & life cover

Wellbeing support

Exclusive discounts

Equipment and tools provided

Job summary

RAC is looking for a SuperFlex Roadside Mechanic based in Greater London. In this role, you will provide roadside assistance, ensuring members are safely back on the road. Offering a competitive salary of £55,869 annually with the potential to earn up to £61,000, the position requires flexibility with working hours falling outside of usual 9-5.

You will join a supportive team with generous benefits including a share scheme, RAC Ultimate breakdown cover, and the tools you need to succeed.

Qualifications

• A Level 2 light vehicle maintenance qualification (or equivalent) with demonstrative technical, electrical, and diagnostic experience.
• A customer-focused approach.
• A full UK driving licence.
• Flexibility to work at relatively short notice and open to travel with overnight stays, if necessary.

Responsibilities

• Provide roadside assistance to RAC members.
• Diagnose vehicle faults and offer solutions.
• Manage tools and equipment, ensuring van is stocked.

Skills

Technical electrical experience

Diagnostic skills

Customer-focused approach

Flexibility

Education

Level 2 light vehicle maintenance qualification

Tools

Diagnostic kit

RAC van

Job description

About The Role

Join the RAC as a SuperFlex Roadside Mechanic.

Flexibility deserves recognition – and we deliver. As a Superflex Patrol Roadside Mechanic, you’ll provide the adaptability our service relies on.

• Competitive salary: £55,869 basic salary (incl. London Weighting Allowance if applicable), with the opportunity to earn up to £61,000
• Weekly variety: You’ll work the on average 40 hours per week across the year, receiving your roster seven days in advance with your core working hours confirmed three days prior.
• Thrive outside of 9‑5: Shifts will fall between 06:00 and 02:00, and may include early mornings, evenings, weekends, and bank holidays.

Where you’ll work

You’ll be part of the Hampstead cluster, covering areas like Hampstead, Kilburn, Cricklewood, West Hampstead, Swiss Cottage. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area.

What you’ll need

• A Level 2 light vehicle maintenance qualification (or equivalent) with demonstrative technical, electrical, and diagnostic experience
• A customer‑focused approach
• A full UK driving licence
• Flexibility to work at relatively short notice and open to travel with overnight stays, if necessary

Benefits

• Strong base pay – £55,869 a year (incl. London Weighting Allowance if applicable), with bonuses and overtime taking you up to £61,000.
• Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business.
• Free RAC Ultimate breakdown cover – From your very first day.
• Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax.
• Generous holidays – 23 days plus bank holidays (rising to 25 with service).
• Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).
• Wellbeing support – 24/7 confidential support helpline for you and your family.
• Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal.
• Equipment and tools – You’ll receive a RAC van, fuel card, full uniform, essential tools and diagnostic kit all provided.

What we’re looking for

• You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC.
• You embrace flexibility. One moment it’s fault diagnostics, the next it’s a flat tyre or a flat battery – no two jobs are the same. You’ll manage your own kit, keep your van stocked, and handle your reports with precision.
• You know how to read a situation. Our Roadside Mechanics are trusted to make the call; finding the right fix, supporting each member, and keeping everyone moving. Every call‑out is a chance to showcase the RAC difference.

EEO Statement

We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.