SuperFlex Roadside Patrol - Chigwell

RAC; United Kingdom; On-site; GBP 56,000 - 63,000; Full time

Benefits offered by this job

Share scheme

Free RAC Ultimate breakdown cover

Car salary sacrifice scheme

Generous holidays (23 days + BH, 25+)

Pension & life cover

Wellbeing support

Exclusive discounts

Job summary

The RAC is seeking a Superflex Roadside Patrol to deliver expert mechanical roadside repair, diagnostics and emergency breakdown support across the UK. You’ll diagnose faults, perform repairs and provide confident, reassuring service to members on the road.

The role offers flexible shifts including evenings and weekends, with a structured development pathway and IMI accreditation opportunities to grow technical expertise within the RAC network.

Qualifications

• NVQ Level 2 in Light Vehicle Maintenance or equivalent, with 2+ years’ experience.
• 5+ years’ experience as a Vehicle Technician/Mechanic.
• Full UK driving licence with fewer than 6 points.

Responsibilities

• Deliver expert roadside mechanical repair and diagnostics across the UK.
• Assist with emergency breakdown support and fault finding.
• Provide quick, confident solutions and reassurance to RAC members.
• Diagnose faults while on the roadside and complete repairs to get customers back on the road.

Skills

Vehicle diagnostics

Mechanical repair

Customer service

Education

NVQ Level 2 in Light Vehicle Maintenance (or equivalent)

Job description

About The Role

Join the RAC as a Superflex Roadside Patrol and use your expertise when our members need it most.

Flexibility deserves recognition - and we deliver. As a Superflex Roadside Patrol, you'll benefit from:

• £55,869.82 with a realistic OTE of £63,200 (inclusive of London Weighting Allowance, if applicable), with opportunities to earn more through enhanced rates and additional shifts.
• A role built for flexible technicians – averaging 40 hours per week across days, evenings, weekends and peak demand periods. Shifts are driven by member demand and can fall between 6am and 2am, with rostered days confirmed 7 days in advance and working hours confirmed 3 days ahead.
• A structured development programme with hands‑on learning, ongoing support and the opportunity to achieve accreditation through the motor industry's professional body, the IMI.

What you’ll need...

• NVQ Level 2 qualification in Light Vehicle Maintenance (or equivalent) with 2+ years’ experience
• 5+ years’ experience as a Vehicle Technician/Mechanic
• A full UK driving licence with fewer than 6 points

Investing in your technical development

At the RAC, we're committed to helping our technicians grow their skills and build long‑term careers. Through a structured technical development pathway, you'll have access to ongoing learning, specialist roadside training and opportunities to achieve industry‑recognised IMI accreditation. Whether you're looking to broaden your expertise or continue developing your diagnostic capability, we'll support you every step of the way.

About the role

As a Superflex Roadside Patrol within our Patrol division, you'll deliver expert mechanical roadside repair, vehicle diagnostics and emergency breakdown support across the UK. Whether it's a flat battery, tyre change or complex fault‑finding, you'll provide quick, confident solutions and reassurance when our members need it most.

You’ll work independently to diagnose faults, solve problems and help members continue their journeys safely. Every shift brings different challenges, new locations and the opportunity to make an immediate impact when people need the RAC most.

This role is designed for technicians who can offer flexibility in support of member demand. You'll work a varied shift pattern that includes evenings, weekends and peak demand periods, helping us provide market‑leading service when and where members need us most.

You’ll combine technical expertise with exceptional customer service, using the latest diagnostic technology to identify faults and get members back on the road quickly and safely.

You’ll be trusted to make decisions, supported to develop your skills and equipped with everything you need to succeed.

If you're looking for greater variety, more autonomy and the opportunity to use your skills beyond the workshop, this is the role for you.

As a Superflex Roadside Mechanic at RAC, you’ll get benefits that go the extra mile

• Strong base pay – £55,869.82 with a realistic OTE of £63,200 (inclusive of London Weighting Allowance, if applicable)
• Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business
• Free RAC Ultimate breakdown cover – From your very first day.
• Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax.
• Generous holidays – 23 days plus bank holidays (rising to 25 with service).
• Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).
• Wellbeing support – 24/7 confidential support helpline for you and your family.
• Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal.

Why RAC?

For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand.

We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.