Sunday Shop Supervisor

Sue Ryder; Petersfield; On-site; GBP 80,000 - 100,000; Part time

Job summary

Join Sue Ryder as a Shop Supervisor in Petersfield, where you will use your retail experience to lead a team and support our vital charitable cause. You'll engage with the community, drive sales, and help ensure a high standard of service and merchandising in our shop. With flexible hours and a competitive benefits package, this role is perfect for those passionate about retail and making a difference.

Benefits

27 days holiday rising to 33 with length of service plus bank holidays

Company pension scheme

Staff discount with thousands of retailers

Refer a Friend scheme - £250 payment

Access to Employee support programme

Enhanced maternity, paternity and adoption pay

And lots more benefits

Qualifications

• Retail experience with excellent customer service skills.
• Commercial awareness to deliver sales.
• Proven team leadership skills.

Responsibilities

• Support the Shop Manager to run the Petersfield shop.
• Drive business, push sales, and achieve targets.
• Lead volunteer team and maintain high standards.

Skills

Customer Service

Team Leadership

Commercial Awareness

Financial Administration

IT Skills

Job description

Social network you want to login/join with:

Sunday Shop Supervisor

2 Lavant Street, Petersfield, GU33 3EW
Flexible hours - 4, 6 or 7.5 hours on a Sunday
£11.59 per hour plus competitive benefit package

Be there when it matters.

Winners of the Employer of the Year for the People in Retail Awards 2023 – Retail Bulletin.

Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need.

We have a much-loved presence on high streets across the country - with a range of innovative shops, including boutiques, vintage and retro shops, and large format stores. As a member of the retail team, you’ll be helping us inspire communities to provide more care for more people through innovating and collaborating on ways to reduce, reuse and recycle. You will also be contributing to drive up the income that generates the vital funds necessary to keep our care and support services running.

We understand our people are our most important asset and work hard to make sure you feel valued and included as part of a team. In retail most work every weekend, our managers mainly work only 1 in 2. We don't expect our teams to work past 5.15 in most of our shops. The earliest we start is 8.45am. We have every Christmas Eve, Christmas Day, and Boxing Day off.

The Petersfield branch of Sue Ryder is located close to the bustling centre of this busy market town - a retail destination for a wide local area. The shop enjoys a corner frontage just a minutes’ walk from the market square and main shopping street. The high standard of donations coupled with thoughtfully integrated new goods means there is often something for every taste. The shop has an excellent reputation for the quality and range of goods as well as for high service standards. We are fortunate to have lots of loyal donors and the shop is supported by a dedicated group of volunteers.

Do you have retail experience with excellent customer service skills? Would you love to use your retail knowledge and experience for an important cause? If so come, assist, and support our Shop Manager to run our Petersfield shop and contribute to the work we do across Sue Ryder!

As our new Shop Supervisor, you will have retail experience with the commercial awareness to deliver sales. You’ll have a positive attitude and good judgement to do the right thing. You will have proven team leadership skills and the ability to help lead a large team of volunteers. It is essential is that you enjoy engaging with people, you have a positive can-do attitude and a good understanding of financial and IT administration.

Other responsibilities include:

•As Shop Supervisor you will be using your skills and retail experience to help drive business, push sales, and achieve targets.
•Help to lead a team to deliver great customer service to our donors and customers.
•Work with the local community to generate sufficient donated stock to drive sales.
•Help to recruit, train & retain a volunteer team, who'll look to you and the shop manager for leadership and guidance.
•Set high standards of merchandising and housekeeping, ensuring you and your teams health and safety is a priority.
•Help to manage effective stock processes to ensure your shop is well merchandised with fresh, seasonal stock at all times.
•Act as a brand ambassador for Sue Ryder, supporting in store campaigns to promote the brand and national fundraising initiatives.
•Help to manage an effective stock process through the Epos operation.

Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Access to Employee support programme
- Enhanced maternity, paternity and adoption pay
- and lots more. Please visit our careers website for the full list.

Closing date: 05 Aug
Interview date: 15 Aug

We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage by contacting

Please follow the link below for more information on our commitment to diversity and inclusion –