Head of Service - Asylum Seekers and Displaced People

London Borough of Croydon; Croydon; On-site; GBP 73,000 - 81,000; Full time

Job summary

A leading council in Croydon is seeking a Head of Service to manage its dedicated team for Asylum Seekers and Displaced People. This pivotal role requires strong leadership and the ability to coordinate support services for individuals affected by war and persecution. The successful candidate will play a crucial part in ensuring the well-being of vulnerable populations in Croydon, with a focus on effective collaboration and service delivery.

Qualifications

• Extensive experience in managing services for vulnerable populations.
• Proven track record in leadership and strategic planning.
• Capable of working within a multi-agency environment.

Responsibilities

• Lead the new Asylum Seekers and Displaced People team.
• Coordinate the council’s response to displaced individuals.
• Ensure effective support services for those seeking asylum.

Skills

Leadership

Coordination

Crisis Management

Communication

Education

Relevant management qualification

Job description

Head of Service - Asylum Seekers and Displaced People

Grade: CSR A (£73,434 - £80,437pa)

Full time/36 hours

The Asylum Seekers and Displaced People team is a new service that has developed to support the needs of displaced people in Croydon. Working within the Future Croydon plan and its commitment to connect with residents and transforming services, the service coordinates the Council’s cross cutting response to support for displaced people in Croydon who have arrived through Visa or Resettlement Schemes or are accommodated in Home Office (NASS) accommodation.

Displaced people arrive in Croydon through the Homes for Ukraine Scheme, Afghan Humanitarian Schemes, ARAP and ACRS ( now ARP) which are funded routes and other legal routes such as family reunification and sponsored visas. People also arrive at Croydon who are seeking asylum. All those arriving have experienced war or persecution that has meant they have had to leave their home country and as such they have, and continue to experience trauma often affecting their physical and mental health and wellbeing To date Croydon has welcomed over 700 people through the Homes for Ukraine Programme, 40 People through the Afghan resettlement Schemes and is home to 1200 asylum seekers at any one time, who are living in Home Office accommodation.

To view the Head of Service - Asylum Seekers and Displaced People role profile click here

Closing date: Sunday 22 June 2025 @ 11.59pm

Equal opportunities

Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The Successful candidate will be subject to a DBS check.