Sunday Library Duty Manager (5h) – Temp to 2028

CamWebDir; Cambridge; Remote; GBP 21,000 - 26,000; Full time

Benefits offered by this job

41 days leave pro rata

Parental leave

Retail discounts

Professional development

Training courses

Job summary

Cambridge University Libraries and Archives invites applications for a Sunday Duty Manager to oversee customer service during Sunday openings, lead a small service team, and maintain high standards of library operations. The role focuses on welcoming a diverse community, coaching staff, and delivering excellent user support in a dynamic library environment.

The post is Sundays only (5 hours), fixed-term until January 2028, with generous annual leave, parental leave, discounts, and professional

Qualifications

• Strong background in customer-focused service delivery for diverse audiences.
• Demonstrated experience in team leadership, coaching, or supervision.
• Exceptional interpersonal and communication skills.
• Experience within the library or information sector preferred.

Responsibilities

• Provide leadership, coaching, and supervision to customer service team members during Sunday opening.
• Ensure the needs of Library users are consistently met or exceeded.
• Take a proactive, flexible approach to operational problem-solving and service quality.
• Monitor customer satisfaction and feed into continuous service improvement.

Job description

Cambridge University Libraries and Archives invites applications for a Sunday Duty Manager to oversee customer service during Sunday openings, lead a small service team, and maintain high standards of library operations. The role focuses on welcoming a diverse community, coaching staff, and delivering excellent user support in a dynamic library environment.

The post is Sundays only (5 hours), fixed-term until January 2028, with generous annual leave, parental leave, discounts, and professional