Subsidence Loss Adjuster

Gallagher; England; On-site; Confidential; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Career development opportunities

Job summary

Gallagher Bassett is seeking a Subsidence Loss Adjuster to handle a diverse portfolio of subsidence claims, from investigation through to settlement. You will liaise with clients, engineers and surveyors to assess policy cover and quantum, and negotiate settlements while maintaining high standards of communication.

The role requires experience in subsidence and cradle-to-grave claims handling, with strong analytical and interpersonal skills.

Qualifications

• Experience of investigating and handling subsidence claims is essential.
• Cradle to grave claims handling.
• Clear understanding of subsidence, construction, mitigation and liability.
• Excellent written and verbal communication; ability to liaise with clients and carriers.

Responsibilities

• Investigate, manage and report on a caseload of property claims (subsidence).
• Handle cradle-to-grave subsidence claims from initial report to settlement.
• Liaise with clients, policyholders, structural engineers and surveyors.
• Determine policy cover, scope, and quantum assessments; negotiate settlements.
• Participate in claims auditing and attend meetings; travel as required.

Skills

Subsidence claims experience

Cradle to grave claims handling

Excellent communication

Client liaison

Education

CILA qualification

CII qualification

Job description

Overview

Within the role of Subsidence Loss Adjuster, you will handle a wide range of commercial and domestic subsidence losses and be required to investigate, report upon and settle claims. How you'll make an impact Investigate, manage and report on a caseload of Property claims. Handle a full and varied caseload from cradle to grave and will require management of all aspects of subsidence claims, including liaising with clients, policyholders, structural engineers, surveyors, determination of policy cover, scope and quantum assessments, settlement negotiations and recovery pursual where required. Identify potential subsidence damage, understand the scope of any required site investigations and be able to interpret the associated results. Understand modern subsidence handling approaches and techniques including the use of technology. Be able to confidently discuss investigation results with structural engineers/surveyors and agree and challenge necessary mitigation/remediation measures. A wide portfolio of claim handling including but not exclusively Property (Commercial & Domestic), Real Estate, HNW, Public and Local Authorities. Ensure that claims are handled properly, fairly and with integrity. Maintain high standards of communication with senior management, team members and principals so that information on significant claims trends is acquired. Attend claim meetings and travel as required. Participate in any claims auditing process. Any other duties as required by Gallagher Bassett . About You Experience of investigating and handling subsidence claims is essential. Cradle to grave claims handling. CILA and/ or CII qualifications would be advantageous but not essential. Clear, demonstrable understanding of the mechanics of subsidence, construction, mitigation, liability. Excellent communication skills, both written and verbal. Ability to build relationships with clients/carriers/brokers through active listening and close adherence to their priorities, style and service instructions. Eligible to work in the UK. Compensation and benefits At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page. Competitive compensation Comprehensive benefits programs designed to support your well-being Career development opportunities and ongoing learning A collaborative, people-first culture with accessible leadership The opportunity to do meaningful work with global reach and local impact At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full‑time, if you’re in a job‑share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)