Subscriptions & Retention Telephone Sales Executive

LOCALiQ_UK; Basildon; On-site; GBP 18,000 - 22,000; Part time

Job summary

A leading media group seeks a part-time Subscriptions & Retention Telephone Sales Executive in Basildon. This role focuses on re-engaging customers through calls, adapting sales approaches to meet their needs, and achieving targets. Ideal for candidates who are passionate about media sales and customer engagement.

Benefits

Sales Bonus

Ongoing training and personal performance reviews

Contributory pension

Paid holidays and your birthday off

Discount vouchers

Paid holiday purchase scheme

Mental health support

Eye test vouchers

Annual Volunteer Charity Day

Structured career progression

Qualifications

• Background in telephone sales, ideally in subscriptions or media.
• Confident handling objections and turning interest into sales.
• Strong communicator, builds rapport easily.

Responsibilities

• Sell and renew subscriptions via outbound telephone calls.
• Retain customers through tailored solutions.
• Meet sales and retention targets.

Skills

Sales Experience

Resilience

Communication

Media Passion

Adaptability

Self-Motivated

Job description

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Description

Part Time: 25 hours per week, Monday to Friday

Application Deadline: 11 July 2025

Department: Shared Support Services

Location: Basildon

Description

Part Time: 25 hours per week, Monday to Friday
1:30 PM – 6:30 PM
£18,000 OTE

Are you a driven and results-oriented telephone sales professional looking for an exciting new challenge? Do you thrive on connecting with people, handling objections with confidence, and closing deals that make a real impact? If so, we want to hear from you!

At Newsquest Media Group, one of the UK’s leading publishers of local newspapers and magazines, we’re on the hunt for an experienced and persuasive sales executive to join our dynamic internal sales team. You’ll be responsible for re-engaging lapsed and casual readers, promoting our home delivery service, and ensuring our iconic publications continue reaching loyal subscribers.


Key Responsibilities

• Sell and renew subscriptions via outbound telephone calls
• Retain customers through tailored solutions
• Overcome objections and close sales
• Build rapport with diverse customer types
• Promote journalism and media products
• Adapt the sales approach to customer needs
• Meet sales and retention targets
• Ensure company systems, policies, and compliance policies are adhered to
  
  

Skills, Knowledge & Expertise

• Sales Experience – Background in telephone sales, ideally in subscriptions, publishing, or media, advantageous but not essential.
• Resilient & Persuasive – Confident handling objections and turning interest into sales.
• Strong Communicator – Builds rapport easily and adapts to different customer types.
• Media Passion – Enthusiastic about journalism and promoting meaningful content.
• Adaptable – Quick thinker who adjusts approach based on customer needs.
• Self-Motivated – Goal-driven with a proactive, results-focused mindset.
  
  
  

Job Benefits

• Competitive basic salary
• Sales Bonus
• Structured career progression, ongoing training, and personal performance reviews
• Ongoing learning opportunities.
• Contributory pension
• Perks and discounts
• Paid holiday, statutory bank holidays, and your birthday off
• Holiday purchase scheme
• Structured career progression, ongoing training, and personal performance reviews
• Discount vouchers
• Discounted gym membership
• Cycle to Work scheme.
• Mental health support via Lifeworks
• Eye test vouchers plus £50 towards new glasses
• Annual Volunteer Charity Day

Newsquest Media Group and LOCALiQ are equal-opportunity employers, welcoming applications from all community sections. Regardless of age, disability, gender reassignment, marriage/civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation, all applicants are considered equally. The recruitment process is designed to be fair and inclusive, with a commitment to accommodating adjustments that can assist all applicants.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Sales and Business Development

• Industries

  Advertising Services

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