Subscriptions & Retention Telephone Sales Executive

Newsquest; Basildon; On-site; GBP 15,000 - 20,000; Part time

Job summary

A dynamic role as a Subscriptions & Retention Telephone Sales Executive awaits at Newsquest, perfect for driven sales professionals eager to connect with customers and promote engaging journalism. This part-time position offers a competitive salary and extensive benefits, including structured career progression and personal training opportunities.

Benefits

Competitive basic salary

Sales Bonus

Structured career progression

Ongoing training

Contributory pension

Paid holidays

Statutory bank holidays

Birthday off

Discounted gym membership

Cycle to Work scheme

Mental health support

Eye test vouchers

Annual Volunteer Charity Day

Qualifications

• Background in telephone sales, ideally in subscriptions, publishing or media.
• Confident in handling objections and closing sales.
• Goal-driven with a proactive, results-focused mindset.

Responsibilities

• Sell and renew subscriptions via outbound calls.
• Retain customers through tailored solutions.
• Meet sales and retention targets.

Skills

Sales Experience

Resilient

Persuasive

Strong Communicator

Media Passion

Adaptable

Self-Motivated

Job description

Subscriptions & Retention Telephone Sales Executive

Application Deadline: 11 July 2025

Department: Shared Support Services

Employment Type: Part Time

Location: Basildon

Reporting To: Nickola Cooper

Description

Part Time: 25 hours per week, Monday to Friday
1:30 PM – 6:30 PM
£18,000 OTE

Are you a driven and results-oriented telephone sales professional looking for an exciting new challenge? Do you thrive on connecting with people, handling objections with confidence, and closing deals that make a real impact? If so, we want to hear from you!

At Newsquest Media Group, one of the UK’s leading publishers of local newspapers and magazines, we’re on the hunt for an experienced and persuasive sales executive to join our dynamic internal sales team. You’ll be responsible for re-engaging lapsed and casual readers, promoting our home delivery service, and ensuring our iconic publications continue reaching loyal subscribers.

Key Responsibilities

• Sell and renew subscriptions via outbound telephone calls
• Retain customers through tailored solutions
• Overcome objections and close sales
• Build rapport with diverse customer types
• Promote journalism and media products
• Adapt the sales approach to customer needs
• Meet sales and retention targets
• Ensure company systems, policies, and compliance policies are adhered to

Skills, Knowledge & Expertise

• Sales Experience – Background in telephone sales, ideally in subscriptions, publishing, or media, advantageous but not essential.
• Resilient & Persuasive – Confident handling objections and turning interest into sales.
• Strong Communicator – Builds rapport easily and adapts to different customer types.
• Media Passion – Enthusiastic about journalism and promoting meaningful content.
• Adaptable – Quick thinker who adjusts approach based on customer needs.
• Self-Motivated – Goal-driven with a proactive, results-focused mindset.

Job Benefits

• Competitive basic salary
• Sales Bonus
• Structured career progression, ongoing training, and personal performance reviews
• Ongoing learning opportunities.
• Contributory pension
• Perks and discounts
• Paid holiday, statutory bank holidays, and your birthday off
• Holiday purchase scheme
• Structured career progression, ongoing training, and personal performance reviews
• Discount vouchers
• Discounted gym membership
• Cycle to Work scheme.
• Mental health support via Lifeworks
• Eye test vouchers plus £50 towards new glasses
• Annual Volunteer Charity Day

Newsquest Media Group and LOCALiQ are equal-opportunity employers, welcoming applications from all community sections. Regardless of age, disability, gender reassignment, marriage/civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation, all applicants are considered equally. The recruitment process is designed to be fair and inclusive, with a commitment to accommodating adjustments that can assist all applicants.