Submission Development Representative

Times Higher Education; Camden Town; Hybrid; GBP 29,000 - 36,000; Full time

Job summary

Times Higher Education is seeking a Submission Development Representative to grow participation in THE rankings by engaging universities not currently submitting and by reactivating lapsed participants. The role strengthens THE's coverage of rankings while building relationships that support broader engagement across THE's portfolio.

You will work with the Rankings, Data and Commercial teams to deliver a seamless participant experience.

Qualifications

• Experience in outbound or inside sales, lead generation, SDR or institutional engagement roles.
• Comfortable working to activity and conversion targets in a high-volume outreach environment.
• Interest in higher education and university rankings; awareness of ranking methodologies is an advantage.
• Working knowledge of Salesforce and sales engagement tools.
• Excellent written communication; able to write persuasive, personalised outreach.
• Additional languages are valuable for priority territories.

Responsibilities

• Identify, prioritise and engage eligible institutions that are not currently participating in THE rankings.
• Re-engage lapsed institutions and encourage renewed participation in relevant rankings submissions.
• Execute targeted outreach campaigns through email, phone, LinkedIn, virtual meetings and all available tech.
• Build relationships with stakeholders responsible for rankings, strategy and institutional performance.
• Support institutions through the submission process, addressing barriers to completion and monitoring deadlines.
• Explain rankings methodology, eligibility criteria and data requirements clearly to institutions new to submitting.
• Maintain an accurate pipeline of target institutions and submission activity within Salesforce.
• Capture and share institutional feedback, market intelligence and participation trends.
• Identify and refer upsell opportunities to regional commercial teams, with a clear brief.

Skills

Outbound sales

Lead generation

SDR

Institutional engagement

Targets

Written communication

Languages (additional)

Salesforce knowledge

Tools

Salesforce

Job description

Submission Development Representative

HYBRID / LOCATION (1 - 2 days/week in the office)

SALARY:£32,500

Times Higher Education is the data provider underpinning university excellence in every continent across the world. As the company behind the world's most influential university ranking, and with almost five decades of experience as a source of analysis and insight on higher education, we have unparalleled expertise on the trends underpinning university performance globally. Our data and benchmarking tools are used by many of the world's most prestigious universities to help them achieve their strategic goals and our events series act as the home of higher education thought leadership around the world.

About the role

The Submission Development Representative is responsible for increasing participation across Times Higher Education's Rankings & Ratings portfolio by engaging universities that are not currently submitting, reactivating lapsed participants, and supporting institutions through the early stages of the submission process. The role plays a key part in strengthening the coverage of THE rankings while building relationships that support broader institutional engagement across THE's portfolio. Increasing participation from new institutions is a strategic priority for THE. Rankings participation is consistently our strongest indicator and leading trigger of future commercial activity, making this role a critical contributor to both new business generation and account retention.

Key Responsibilities

Institution acquisition & reactivation

• Identify, prioritise and engage eligible institutions that are not currently participating in THE rankings.
• Re-engage lapsed institutions and encourage renewed participation in relevant rankings submissions.
• Execute targeted outreach campaigns through email, phone, LinkedIn, virtual meetings and all available tech.

Submission support

• Build relationships with stakeholders responsible for rankings, strategy and institutional performance.
• Support institutions through the submission process, proactively addressing barriers to completion, and monitor progress against deadlines, taking ownership of conversion outcomes.
• Explain rankings methodology, eligibility criteria and data requirements clearly to institutions new to submitting.
• Handle institutional data in line with THE's data protection policies (e.g. GDPR).

Pipeline, insight & referrals

• Maintain an accurate pipeline of target institutions and submission activity within Salesforce.
• Capture and share institutional feedback, market intelligence and participation trends.
• Identify and refer upsell opportunities to regional commercial teams, with a clear brief so referrals can be acted on.

Collaboration

• Collaborate with Rankings, Data and Commercial teams to deliver a seamless participant experience.

Skills & Experience

• Experience in outbound or inside sales, lead generation, SDR or institutional engagement roles.
• Comfortable working to activity and conversion targets in a high-volume outreach environment.
• Interest in higher education and university rankings; awareness of ranking methodologies is an advantage.
• Working knowledge of Salesforce and sales engagement tools.
• Excellent written communication; able to write persuasive, personalised outreach.
• Able to explain data requirements clearly to institutional research and planning offices.
• Highly organised and deadline-driven around submission cycles.
• Additional languages are valuable for priority territories.

You do You
You do You. With colleagues located around the world, we know that our individuality and diversity of experiences are our greatest strengths. That's why we want THE to be a place where you are welcome to be who you want to be at work; where you can share whatever part of your life or self-identity you want, without obligation or facing discrimination; and where all abilities and perspectives are recognised and accommodated.