Stylist: Elevate Customer Experience & Style

URBN; Greater London; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Up to 40% employee discount at URBN

Life Leave

Private Medical Insurance

Employee Assistance program

Cycle to work scheme

Job summary

URBN in London is seeking an energetic sales associate to deliver exceptional customer service for the Free People brand. You will greet customers, build relationships, and assist with product selection while maintaining store standards and brand image in a fast-paced environment.

You will also manage checkout, stock requests, and merchandising tasks, with flexible hours including nights and weekends. The role offers growth within URBN brands and a commitment to customer care.

Qualifications

• Energetic, friendly demeanor and a positive attitude.
• Strong relationship-building and communication skills.
• Ability to thrive in a fast-paced, evolving store environment.
• Team player with flexibility to work nights, weekends and holidays.

Responsibilities

• Greet customers upon entry and build genuine relationships.
• Exceed service expectations and offer product suggestions.
• Hold items for customers at the cash wrap or fitting room.
• Assist in locating out-of-stock products and maintain store merchandising.
• Uphold loss prevention policies and company procedures.
• Train new staff on register use and maintain cash wrap organization.

Skills

Energetic demeanor

Relationship building

Verbal communication

Fast-paced adaptability

Team player

Flexible hours

Willingness to learn

Job description

URBN in London is seeking an energetic sales associate to deliver exceptional customer service for the Free People brand. You will greet customers, build relationships, and assist with product selection while maintaining store standards and brand image in a fast-paced environment.

You will also manage checkout, stock requests, and merchandising tasks, with flexible hours including nights and weekends. The role offers growth within URBN brands and a commitment to customer care.