Studio Facilities & Office Operations Coordinator

Universally Speaking Limited; Liverpool; Hybrid; GBP 26,000 - 32,000; Full time

Job summary

Universally Speaking Limited in Liverpool is hiring a Facilities Coordinator to support the day-to-day running of the Liverpool studio. You will work with the General Manager and onsite teams to coordinate facilities, contractors, visitors and security, ensuring a safe and welcoming environment.

The role covers office administration, supplier management, health and safety, and visitor management, with a strong focus on coordinating services and maintaining high standards across the site.

Qualifications

• Previous experience in Facilities, Office Management, Administration, Reception or a similar coordination role.
• Strong organisational and time management skills.
• Excellent attention to detail and ability to manage multiple priorities.
• Proactive approach to identifying and resolving issues.
• Professional and approachable communication style.
• Ability to work confidently with employees, clients, visitors, suppliers and contractors.
• Strong administrative and record-keeping skills.
• Ability to work independently while also being a strong team player.
• Good working knowledge of Microsoft Office or similar workplace tools.
• A flexible approach to working hours when business requirements require it.

Responsibilities

• Support the General Manager with the smooth day-to-day running of the Liverpool studio.
• Coordinate external service providers and contractors, including cleaning, maintenance and other facilities services.
• Proactively identify and report maintenance requirements and follow up to ensure issues are resolved promptly.
• Ensure office, reception and communal areas are clean, safe, organised and maintained to a high standard.
• Maintain positive working relationships with onsite managers and teams to ensure facilities issues are addressed efficiently.
• Support the management of office supplies, equipment and inventory, ensuring appropriate stock levels are maintained.
• Assist with purchasing and tracking office supplies and services.
• Support the General Manager with monthly expense tracking and administration.
• Act as the first point of contact for visitors, clients, guests and suppliers.
• Provide a professional, friendly and welcoming experience to all visitors.
• Manage visitor sign-in procedures and ensure required NDAs and security processes are completed.
• Coordinate refreshments and catering for client meetings, visitors and VIP guests.
• Ensure the main telephone line is appropriately covered during business hours.
• Manage the distribution, collection and tracking of employee ID cards, building fobs and locker keys.
• Maintain accurate records of access assets across the site.
• Ensure appropriate security procedures are followed by employees, visitors and contractors.
• Escalate any security or access concerns to the appropriate manager.
• Work with the General Manager to support health and safety requirements across the studio.
• Coordinate fire safety training, fire drills and first aid requirements.
• Support the communication and implementation of relevant health and safety procedures.
• Ensure employees and visitors are aware of relevant emergency procedures.
• Proactively identify potential risks and escalate concerns appropriately.
• Support the operational team with daily absence reporting and administration.
• Maintain accurate records and communicate relevant information to the appropriate stakeholders.
• Provide general administrative and operational support to the General Manager and onsite teams.
• Work collaboratively with colleagues across the business to resolve issues and support the smooth running of the studio.

Skills

Facilities

Office Management

Administration

Reception

Coordination

Job description

Universally Speaking Limited in Liverpool is hiring a Facilities Coordinator to support the day-to-day running of the Liverpool studio. You will work with the General Manager and onsite teams to coordinate facilities, contractors, visitors and security, ensuring a safe and welcoming environment.

The role covers office administration, supplier management, health and safety, and visitor management, with a strong focus on coordinating services and maintaining high standards across the site.