Student Wellbeing Advisor

Get Staffed Online Recruitment Limited; Stanford-le-Hope; On-site; GBP 26,000 - 30,000; Full time

Job summary

A leading recruitment agency is seeking a Student Wellbeing Advisor in Essex. This role involves providing essential support to students facing various challenges. Candidates should have experience with young adults, strong communication skills, and a good standard of education. The position offers a benefits package, including 25 days holiday and a comprehensive pension plan.

Benefits

25 days holiday per year (FTE)

SMART pension

Comprehensive benefits package

Qualifications

• Experience with diverse student challenges in higher education.
• Ability to manage caseloads and maintain records accurately.
• Willingness to work independently and collaboratively.

Responsibilities

• Provide pastoral support for students facing challenges.
• Manage student interactions, maintaining compliance with data protection.
• Inform students about support services and interventions.

Skills

Empathetic approach

Strong administration skills

Communication skills

Experience working with young adults

Education

Good standard of general education

Tools

Microsoft Office

Job description

Overview

Job title: Student Wellbeing Advisor

Closing Date: 29/09/2025

Location: Essex

Salary: £26,312 - £29,774

About the role

As Student Wellbeing Advisor, you will serve as a crucial point of contact for students navigating various personal challenges. You will offer support, facilitate access to essential services, and maintain strong connections with external agencies.

Responsibilities

• Providing pastoral support to students facing various challenges, including mental health issues, financial hardships, and social difficulties.
• Managing a caseload of students, conducting both online and face-to-face pastoral sessions, and staffing drop-in services.
• Maintaining accurate records of student interactions, referrals, and outcomes in compliance with data protection regulations.
• Assessing and triaging student cases, escalating concerns when necessary, and collaborating closely with academic and campus teams.
• Proactively informing students about available support services within the university and contributing to the delivery of wellbeing interventions and workshops.

Qualifications and requirements

• A good standard of general education and an understanding of the role of Student Wellbeing services in higher education.
• Experience working with young adults and a broad knowledge of common challenges within this demographic.
• An empathetic and inclusive approach, with strong administration and communication skills.
• The ability to work both independently and collaboratively, exhibiting resilience in managing a demanding workload.
• Comfort in liaising with internal colleagues and external agencies.
• Proficiency in Microsoft Office applications.

Our client has two positions available, one permanent and one fixed-term (12 months maternity cover, with the potential to go permanent). When submitting your details, please indicate on the application form if you'd like to be considered for one of these roles or both.

Why Our Client?

They are a values led organisation, meaning their core values underpin all that they do:

Believe in Everyone. Challenge the Norm. Grow Together. Do the Right Thing. Own It.

Benefits

• 25 days holiday per year (FTE)
• SMART pension
• A comprehensive benefits package

They continually strive to create a culture of inclusivity so that they truly represent their diverse communities. They particularly welcome applications from people of colour who are underrepresented in their organisation.

They are committed to promoting the safety and welfare of their students, therefore all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy.