Student Support & Learner Engagement Administrator

Peopleplus; Lincoln; On-site; GBP 21,000 - 27,000; Full time

Job summary

PeoplePlus at HMP Lincoln seeks Student Support Administrators to deliver administrative support across high-profile contracts and ensure systems operate effectively.

You will be the first point of contact for prisoners, conduct inductions, promote courses, recruit learners, and maintain achievement records while liaising with partner agencies.

A solid admin background, IT skills (Word, Excel, Access), and confidentiality are essential; Level 2/3 admin qualifications desirable.

Qualifications

• Experience in an administration environment with good IT literacy.
• NVQ Level 2 Business Administration or equivalent; Level 3 desirable.
• Excellent written and verbal communication; ability to maintain confidentiality.

Responsibilities

• Provide administrative support across contracts and education provision.
• Be the first point of contact for prisoners, conducting inductions and promoting courses.
• Recruit learners for courses and maintain records of achievement linked to initial assessment.
• Liaise with partner agencies and the prison allocation and activity team.

Skills

Administration experience

Organisational skills

Communication skills

Confidentiality

Prioritisation

Education

NVQ Level 2 Business Administration

Level 3 Business Administration (desirable)

Tools

Word

Excel

Access

Job description

PeoplePlus at HMP Lincoln seeks Student Support Administrators to deliver administrative support across high-profile contracts and ensure systems operate effectively.

You will be the first point of contact for prisoners, conduct inductions, promote courses, recruit learners, and maintain achievement records while liaising with partner agencies.

A solid admin background, IT skills (Word, Excel, Access), and confidentiality are essential; Level 2/3 admin qualifications desirable.