Student Recruitment CRM Assistant

University of Plymouth; Plymouth; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Generous annual leave: 25 Days Annual

Bank Holidays & Closure Days

Generous pension scheme

Cycle to Work & Electric Car Scheme

Employee Assistance Programme

Development opportunities

Enhanced family leave

Flexible working

Retailer discounts

On-site nursery

Job summary

The University of Plymouth is seeking a Student Recruitment CRM Assistant to join the CRM and email marketing team. You will work on campaigns that attract prospective students and guide them through the application journey, supporting the CRM system development and data-driven communications.

Based on site in Plymouth, you will be required to be on campus 3 days per week, with some flexibility for remote work. For informal discussions, contact Ellie Moss at [e-mail].

Qualifications

• Strong copywriting and proofreading skills are essential.
• Good understanding of email marketing and design tools (Canva, Adobe CC) is required.
• Experience working in a team and delivering to high workloads with strong planning and organisational skills is expected.

Responsibilities

• Support delivery of enquirer- and applicant-focused recruitment campaigns.
• Assist with developing CRM journeys and communication plans.
• Contribute to research of the market and competitors to inform campaigns.

Skills

Copywriting

Proofreading

Email marketing

Teamwork

Planning

Attention to detail

Education

Experience in marketing or communications (desirable)

Tools

Canva

Adobe Creative Cloud

Job description

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Job profile for Student Recruitment CRM Assistant

Student Recruitment CRM Assistant

location_on Plymouth 29/11/2026 Student Recruitment CRM Assistant Apply online The job details are shown below. For further information click on the link for the job description.

Job details

Salary £26,320 - £26,615 per annum - Grade 3 Contractual hours 37 Basis FR Permanent Fulltime All Year Interview date Tuesday 8 December 2026 Job category/type Professional/Support Services Date posted 23/10/2026 Job reference B1453 Attachments attachment B1453 Job Description.pdf

Description

This is an exciting chance to be part of a high-performing CRM and email marketing team in a progressive and cutting-edge University. Work in a beautiful location, where you can really make a difference in attracting future students and shaping their journey.

About the role

Under the direction of the CRM Manager, the Student Recruitment CRM Assistant is part of a specialist Student Recruitment CRM team forming an important part of the newly shaped Marketing and Communications Directorate. The Directorate is committed to attracting a wide range of applicants from the UK market and this team is crucial for nurturing enquirers and applicants through their university application journey.

This role is perfect for someone who wants to apply their creative eye, curiosity about student culture, and interest in marketing and research to deliver impactful campaigns that inspire the next generation of students.

You will contribute to the delivery and continuous development of effective enquirer and applicant-focused student recruitment campaigns. As a highly motivated individual, you will play an important role in the wider marketing team, giving support for brand and subject level campaigns.

Through an understanding of the student journey, you will support the team to deliver communication plans and CRM journeys and assist with research of the market and our competitors. Combining your marketing, technical and creative skills, you will support the Student Recruitment CRM Manager with the development of our CRM system.

For this role, you will need to be on site 3 days a week. Although we can accommodate working from home for this role, flexibility to be on-site will be expected due to business needs.

For an informal discussion to find out more about the role then please contact Ellie Moss: by email at [e-mail]

We’re currently unable to sponsor this role under the Skilled Worker visa route. However, we welcome applicants who already have the right to work in the UK, including those on visa routes we can accept (e.g. Graduate visas).

What we’re looking for

This role is a great opportunity for someone who wants to start their career in email marketing and has an interest in youth trends and student experiences.

You will have:

• A strong attention to detail with experience of copywriting and proofreading.
• An understanding of email marketing, Canva and Adobe Creative Cloud with an enthusiasm and flair for design.
• Experience of working as part of a team and assisting to deliver high workloads, with a proven track record of strong planning and organisational skills.

For more information about the job and the person specification, please refer to the job description.

Application Process

Please apply online, demonstrating how you meet the essential criteria outlined in the knowledge, qualifications, training, skills and experience elements of the job description in your supporting statement.

Following the closing date of the vacancy, you will be notified on the outcome of your application in due course.

Our Offer

A successful external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in delivery of Plymouth’s strategic vision, and will adopt the University of Plymouth’s HR policies and procedures in full unless otherwise stated.

We have a wide range of staff benefits available to employees, depending on eligibility:

• Generous annual leave: 25 Days Annual Leave plus Bank Holidays & Closure Days
• Generous pension scheme
• Cycle to Work & Electric Car Scheme
• Employee Assistance Programme
• Development opportunities
• Enhanced family leave
• Flexible working
• Retailer discounts
• On-site nursery

A summary of our comprehensive benefits can be viewed here .

Additional Information

The University of Plymouth is building an inclusive and equitable university where everyone feels represented, supported, and empowered to thrive. Our commitment to equity, diversity and inclusion is guided by the Inclusive Institutions Framework, a strategic and externally validated approach that embeds these principles across the entire institution. To find out more please visit our Equality, Diversity and Inclusion webpages