Admissions Officer

University of Plymouth; Plymouth; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Generous annual leave

Generous pension scheme

Cycle to Work & Electric Car Scheme

Employee Assistance Programme

Development opportunities

Flexible working

Job summary

University of Plymouth Admissions Officer role in Plymouth offers a 37-hour, full-time, fixed-term contract within a busy admissions team. The post involves delivering a customer-focused, integrated admissions service, supporting the Admissions Operations Manager and UCAS Specialist, and coordinating interviews for applicable courses.

Applicants should have prior customer service and office administration experience, and be capable of working across faculties and with external stakeholders to

Qualifications

• Experience in a customer service environment.
• Office administration experience.
• Ability to work as part of a team.
• Experience working in a fast-paced high-volume environment.

Responsibilities

• Manage complex queries related to entry requirements and course suitability to ensure timely, accurate offers.
• Collaborate with admissions colleagues and external stakeholders to provide a fluid admissions service.
• Support applicants and their families throughout the applicant journey with a high level of customer focus.
• Coordinate across faculties and directorates to deliver timely, effective and customer-friendly support.

Skills

Customer service

Office administration

Teamwork

Fast-paced environment

Job description

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Basis FT Temporary Fulltime All Year

Admissions Officer

Plymouth 11/11/2026 The job details are shown below.

Job details

Salary £27,241 - £30,180 per annum

Grade 4

Contractual hours 37

Basis FT Temporary Fulltime All Year

Interview date Friday 13 November 2026

Job category/type Professional/Support Services

Date posted 23/10/2026

Job reference B1454

Attachments B1454 Job Description.pdf

Description

Would you like to work in a vibrant, busy professional admissions team within higher education

About the role

Under the guidance of the Admissions Operations Manager and UCAS Specialist for Enquiries & Admissions Service & Senior Admissions Officers within the team, you will be required to support the delivery of a comprehensive, customer focused, integrated, cost effective and progressive admissions service.

You will support the Admissions Operations Manager & UCAS Specialist & Head of Department for EAS as part of the wider team to develop & maintain effective working relationships with faculties & other departments & to offer a professional and efficient admissions service to applicants, potential applicants and their families.

To work effectively and collaboratively across the university in processing all appliications for all programmes both standard and non-standard. This will include helping to plan, schedule and manage mandatory interviews for courses that require an interview.

Due to the nature of the role, unfortunately we are unable to accommodate working from home.

This is a full-time position working 37 hours per week on a fixed-term basis

For an informal discussion to find out more about the role then please contact Rachael Decieco: by email at [e-mail]

We're currently unable to sponsor this role under the Skilled Worker visa route. However, we welcome applicants who already have the right to work in the UK, including those on visa routes we can accept (e.g. Graduate visas).

You will:

• Support the team by managing complex queries related to entry requirements and comparisons for course suitability, to ensure offers are made in a timely and accurate manner.
• Work closely with admissions colleagues to collaborate with all stakeholders both internal and external to the business in order to offer a fluid, effective admissions service
• Be part of a dedicated frontline team delivering and promoting high level customer focus in order to support applicants & their families throughout the applicant journey.
• Embrace cross team working between internal and external stakeholders to deliver timely, effective and customer friendly support for applicants and colleagues. This includes working collaboratively with all Faculties and other directorates.

You will have experience in:

• Working in a customer service environment
• Office administration
• Working as part of a team
• Working in a fast-paced high volume environment

For more information about the job and the person specification, please refer to the job description.

About us

You will work as part of a dedicated, friendly, large enquiries and admissions department. Full training will be provided.

Our Offer

A successful external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in delivery of Plymouth's strategic vision, and will adopt the University of Plymouth's HR policies and procedures in full unless otherwise stated.

We have a wide range of staff benefits available to employees, depending on eligibility:

• Generous annual leave: 25 Days Annual Leave plus Bank Holidays & Closure Days
• Generous pension scheme
• Cycle to Work & Electric Car Scheme
• Employee Assistance Programme
• Development opportunities
• Enhanced family leave
• Flexible working
• Retailer discounts
• On-site nursery

A summary of our comprehensive benefits can be viewed here .

Additional Information

The University of Plymouth is building an inclusive and equitable university where everyone feels represented, supported, and empowered to thrive. Our commitment to equity, diversity and inclusion is guided by the Inclusive Institutions Framework, a strategic and externally validated approach that embeds these principles across the entire institution. To find out more please visit our Equality, Diversity and Inclusion webpages