Student Recruitment Advisor - Birmingham

GBS; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic Student Recruitment Advisor to enhance student enrollment. This role involves utilizing sales and communication skills to attract prospective students, guiding them through the admissions process, and providing exceptional customer service. You will engage with potential students via phone, email, and virtual platforms, showcasing the unique features of the institution's programs. Join a team committed to fostering educational opportunities while contributing to a positive and supportive environment. If you are passionate about education and recruitment, this role offers a fulfilling career path.

Qualifications

• Strong sales and communication skills to engage prospective students.
• Ability to maintain accurate records using CRM systems.

Responsibilities

• Track enquiries and manage student recruitment pipelines.
• Engage with prospective students through various communication channels.

Skills

Sales Acumen

Communication Skills

Customer Service Skills

Active Listening

Closing Skills

Tools

CRM Systems

Job description

We are seeking a dynamic and motivated Student Recruitment Advisor to join our team. As a Student Recruitment Advisor, you will play a key role in attracting and enrolling prospective students to our institution. You will utilize your sales and communication skills to engage with potential students, guide them through the admissions process, and facilitate their transition to becoming enrolled students while providing exceptional customer service.

Main Responsibilities

1. Track enquiries, applications, admissions data, and manage student recruitment pipelines.
2. Showcase the unique features and benefits of GBS programs, highlighting strengths such as faculty expertise, industry connections, and experiential learning opportunities.
3. Utilize CRM systems to maintain accurate records of interactions with prospective students, including contact information, enquiries, and outcomes.
4. Engage with prospective students through various communication channels, including phone calls, emails, and virtual platforms, to nurture leads.
5. Maintain ongoing communication with prospective students to keep them engaged and informed throughout the admissions process.
6. Provide information, advice, and guidance on Student Finance and available financial support to address learning barriers.
7. Conduct informational sessions and campus tours for prospective students to showcase our programs and facilities.
8. Assist with special projects and initiatives related to student recruitment and enrolment management as needed.
9. Participate in training sessions, workshops, and professional development to enhance your skills as a Student Recruitment Advisor.

Requirements

• Sales Acumen: Identify the needs and goals of prospective students and recommend suitable programs. Use effective selling techniques to achieve enrolment targets.
• Communication Skills: Effectively communicate with prospective students through in-person interactions, phone calls, emails, and other platforms.
• Customer Service Skills: Provide exceptional customer service by addressing enquiries, concerns, and needs in a timely and professional manner.
• Active Listening: Attentively listen to prospective students' needs and concerns, responding with tailored solutions.
• Closing Skills: Guide prospective students through the enrolment process and overcome objections to secure commitments and enrolments.

Other Information

The Student Recruitment Advisor is expected to demonstrate commitment to:

• GBS values and regulations, including the equal opportunities policy.
• GBS’s social, economic, and environmental responsibilities, minimizing environmental impact, and actively contributing to the Environmental Policy.
• Health and Safety responsibilities to ensure a safe environment for staff, students, and visitors.

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