Student Life Operations Coordinator

Aston University; Birmingham; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Training and development

30 days leave + 13 bank holidays

Staff discounts

On-site gym and pool

Family friendly policies

Job summary

Aston University’s Student Life Directorate is seeking a highly organised coordinator to provide operational, governance, systems, finance and compliance support. The role focuses on improving processes behind the scenes and ensuring accurate records across multiple teams.

You will manage deadlines, safeguard confidential information and work across departments to track actions, budgets and health and safety compliance. A degree or equivalent experience is required.

Qualifications

• You are an excellent organiser who can bring structure to complexity.
• You can manage sensitive information, deadlines and competing priorities with discretion and accuracy.
• You are confident working across multiple teams and following up actions professionally.
• A degree-level qualification or equivalent relevant professional experience is required; experience in governance, compliance, health and safety or finance coordination is a plus.
• Experience in Higher Education or student-facing services would be advantageous.
• Experience supporting operational processes such as health and safety, project coordination or compliance monitoring would also help.

Responsibilities

• Directorate-wide operational coordination
• Meeting, governance and action tracking
• Digital process improvement using Microsoft 365 tools
• Student Life finance processing through Unit4 ERP/Agresso, departmental purchasing and budget reconciliation
• Compliance, audit, risk, health and safety and reporting support
• Cross-team collaboration and high-quality records management

Skills

Excellent organisational skills

Structure complex work

Discretion with confidential info

Cross-team collaboration

Deadline management

Education

Degree-level qualification or equivalent

Tools

Microsoft 365 (Lists/SharePoint/Power BI/Power Automate)

Unit4 ERP/Agresso

Job description

ClosingDate: 23.59 hours BST on Sunday 06 September 2026

InterviewDate: Tuesday 22 September 2026

Reference: 1223-26

ReleaseDate: Monday 17 August 2026

Aston University’s 2030 strategy is Inclusive, Entrepreneurial and Transformational. We are building a new model of university for a changing world, delivering measurable impact for our students, staff, partners and communities.

Within this vision, the Student Life Directorate plays a central role in assisting students from transition through to successful completion, providing expert guidance on engagement, wellbeing and student success.

The role holder will provide centralised operational, project, governance, systems, finance and compliance coordination across Student Life. This is an excellent opportunity for someone who is highly organised, calm under pressure, confident with digital systems and motivated by improving how services work behind the scenes.

Key Responsibilities and Priorities

• Directorate-wide operational coordination
• Meeting, governance and action tracking
• Digital process improvement using Microsoft 365 tools
• Student Life finance processing through Unit4 ERP/Agresso, departmental purchasing and budget reconciliation
• Compliance, audit, risk, health and safety and reporting support
• Cross-team collaboration and high-quality records management

About You

• You are an excellent organiser who can bring structure to complexity.
• You are comfortable using digital tools and interested in improving processes rather than simply maintaining them.
• You can manage sensitive information, deadlines and competing priorities with discretion and accuracy.
• You are confident working across multiple teams and following up actions professionally.
• You will have a degree-level qualification or equivalent relevant professional experience, with experience of operational, administrative, project, governance, compliance, health and safety or finance coordination in a complex organisation.
• Experience in Higher Education or student-facing professional services would be advantageous.
• Experience supporting operational processes such as health and safety, project coordination or compliance monitoring would also be helpful
• You are comfortable using using Microsoft 365 tools such as Lists, SharePoint, Power BI or Power Automate.

What we offer:

• Aston University is a dynamic and vibrant campus located within Birmingham city centre, which has excellent transport links via bus or train.
• Excellent training and development opportunities.
• A generous annual leave scheme with 30 days bookable leave and a further 13 days bank holiday and University Closure days.
• Everyday discounts to a number of activities and retailers.
• Great family friendly policies.
• On site gym and pool with discounted staff membership available
• Further information on our Benefits and Rewards can be found here .

Aston University may be able to sponsor those who are already on a Skilled Worker Visa issued before 22 July 2025. If you require sponsorship, Aston University will assess eligibility if you are shortlisted for the role. Please note we are unable to confirm individual eligibility before shortlisting.See here for more information on Skilled Worker visa eligibility: https://www.gov.uk/skilled-worker-visa

Anonymous shortlisting will be carried out for this role as part of Aston University’s commitment to equality and diversity and ensuring a fair and consistent approach to recruitment. Personal details that are included on application forms, including the candidate’s name and address will not be disclosed to the shortlisting panel. CVs will not be considered as part of the shortlisting process.

The University celebrates the rights of freedom of speech and academic freedom and is committed to maintaining and protecting these rights within the law. An offer to work at Aston University will never be denied on the basis of an individual’s lawful expression of their beliefs, ideas or opinions.

Aston University is an equal opportunities employer and welcomes applications from all sections of the community. It promotes equality and diversity in all aspects of its work. We stride to have robust inclusivity strategies in place, to encourage colleagues to have the confidence and freedom to be themselves in the workplace. For more information, visit: https://www2.aston.ac.uk/about/inclusive-aston

Guidance on AI-Assisted Applications
While we cannot prevent applicants from using AI tools to support their application, we ask that all submissions reflect your own experience, achievements, and motivations. We want to understand what you personally bring to the role, so please ensure your application represents your own voice and capabilities.