Student Life Operations Coordinator
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Job summary
Aston University is seeking a Student Life Operations Coordinator to provide centralised operational, project, governance, systems, finance and compliance coordination across Student Life in Birmingham. The role requires strong organisation, calmness under pressure and confidence with digital systems to improve how services work behind the scenes.
You will support the Directorate with process improvement, governance, and cross‑team collaboration, handling sensitive data and meeting deadlines
Qualifications
- You will have a degree-level qualification or equivalent relevant professional experience, with experience of operational, administrative, project, governance, compliance, health and safety or finance coordination in a complex organisation.
- Experience in Higher Education or student-facing professional services would be advantageous.
Responsibilities
- Directorate-wide operational coordination.
- Meeting, governance and action tracking.
- Digital process improvement using Microsoft 365 tools.
- Student Life finance processing through Unit4 ERP/Agresso, departmental purchasing and budget reconciliation.
- Compliance, audit, risk, health and safety and reporting support.
- Cross-team collaboration and high-quality records management.
Skills
Education
Tools
Job description
Aston University’s 2030 strategy is Inclusive, Entrepreneurial and Transformational. We are building a new model of university for a changing world, delivering measurable impact for our students, staff, partners and communities.
Within this vision, the Student Life Directorate plays a central role in assisting students from transition through to successful completion, providing expert guidance on engagement, wellbeing and student success.
The role holder will provide centralised operational, project, governance, systems, finance and compliance coordination across Student Life. This is an excellent opportunity for someone who is highly organised, calm under pressure, confident with digital systems and motivated by improving how services work behind the scenes.
Directorate-wide operational coordination
Meeting, governance and action tracking
Digital process improvement using Microsoft 365 tools
Student Life finance processing through Unit4 ERP/Agresso, departmental purchasing and budget reconciliation
Compliance, audit, risk, health and safety and reporting support
Cross-team collaboration and high-quality records management
You are an excellent organiser who can bring structure to complexity.
You are comfortable using digital tools and interested in improving processes rather than simply maintaining them.
You can manage sensitive information, deadlines and competing priorities with discretion and accuracy.
You are confident working across multiple teams and following up actions professionally.
You will have a degree-level qualification or equivalent relevant professional experience, with experience of operational, administrative, project, governance, compliance, health and safety or finance coordination in a complex organisation.
Experience in Higher Education or student-facing professional services would be advantageous.
Experience supporting operational processes such as health and safety, project coordination or compliance monitoring would also be helpful
You are comfortable using using Microsoft 365 tools such as Lists, SharePoint, Power BI or Power Automate.
Aston University is a dynamic and vibrant campus located within Birmingham city centre, which has excellent transport links via bus or train.
Excellent training and development opportunities.
A generous annual leave scheme with 30 days bookable leave and a further 13 days bank holiday and University Closure days.
Everyday discounts to a number of activities and retailers.
Great family friendly policies.
On site gym and pool with discounted staff membership available
Further information on our Benefits and Rewards can be found here.
Aston University may be able to sponsor those who are already on a Skilled Worker Visa issued before 22 July 2025. If you require sponsorship, Aston University will assess eligibility if you are shortlisted for the role. Please note we are unable to confirm individual eligibility before shortlisting. See here for more information on Skilled Worker visa eligibility: https://www.gov.uk/skilled-worker-visa
Proud member of the Disability Confident employer scheme
Company: Aston University Salary: £31,236 - £36,636 Hours: Full-time Location: Birmingham, B4 7ET Working pattern: On-site Job type: Permanent
Aston University’s 2030 strategy is Inclusive, Entrepreneurial and Transformational. We are building a new model of university for a changing world, delivering measurable impact for our students, staff, partners and communities.
Within this vision, the Student Life Directorate plays a central role in assisting students from transition through to successful completion, providing expert guidance on engagement, wellbeing and student success.
The role holder will provide centralised operational, project, governance, systems, finance and compliance coordination across Student Life. This is an excellent opportunity for someone who is highly organised, calm under pressure, confident with digital systems and motivated by improving how services work behind the scenes.
Directorate-wide operational coordination
Meeting, governance and action tracking
Digital process improvement using Microsoft 365 tools
Student Life finance processing through Unit4 ERP/Agresso, departmental purchasing and budget reconciliation
Compliance, audit, risk, health and safety and reporting support
Cross-team collaboration and high-quality records management
You are an excellent organiser who can bring structure to complexity.
You are comfortable using digital tools and interested in improving processes rather than simply maintaining them.
You can manage sensitive information, deadlines and competing priorities with discretion and accuracy.
You are confident working across multiple teams and following up actions professionally.
You will have a degree-level qualification or equivalent relevant professional experience, with experience of operational, administrative, project, governance, compliance, health and safety or finance coordination in a complex organisation.
Experience in Higher Education or student-facing professional services would be advantageous.
Experience supporting operational processes such as health and safety, project coordination or compliance monitoring would also be helpful
You are comfortable using using Microsoft 365 tools such as Lists, SharePoint, Power BI or Power Automate.
Aston University is a dynamic and vibrant campus located within Birmingham city centre, which has excellent transport links via bus or train.
Excellent training and development opportunities.
A generous annual leave scheme with 30 days bookable leave and a further 13 days bank holiday and University Closure days.
Everyday discounts to a number of activities and retailers.
Great family friendly policies.
On site gym and pool with discounted staff membership available
Further information on our Benefits and Rewards can be found here.
Aston University may be able to sponsor those who are already on a Skilled Worker Visa issued before 22 July 2025. If you require sponsorship, Aston University will assess eligibility if you are shortlisted for the role. Please note we are unable to confirm individual eligibility before shortlisting. See here for more information on Skilled Worker visa eligibility: https://www.gov.uk/skilled-worker-visa
Proud member of the Disability Confident employer scheme
About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
£31,236 to £36,636 per year
Aston University
Birmingham, Midlands
On-site Permanent Full time
£71,566 to £87,971 per year
Aston University
Birmingham, Midlands
Hybrid Permanent Full time
£47,389 to £56,535 per year
Aston University
Birmingham, Midlands
On-site Permanent Full time
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