Student Journey Administrator — Higher Education

Cardiff Metropolitan University; Cardiff; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Annual leave 25 days

LGPS benefits

Family friendly policies

Library & digital services

Sports & fitness facilities

Health & wellbeing support

Job summary

Cardiff Metropolitan University is recruiting a School Administrator (Taught Programmes) to support the Taught Programmes team and Programme Directors, Year Tutors and Heads of Department with high level administrative services on campus.

The role requires coordinating programme administration, excellent communication, and the ability to influence and negotiate to ensure a professional service for staff and students throughout the student journey.

Qualifications

• Experience in the Higher Education Sector.
• Proficient in Microsoft Office applications.
• Ability to coordinate administration and support examination boards.

Responsibilities

• Support the student lifecycle with comprehensive administrative assistance.
• Provide administrative support for programme and departmental meetings via SharePoint.
• Prepare and manage examination board papers, ensuring data reconciled before boards begin.
• Review and update procedures within the area of responsibility and share best practices.

Skills

Communication skills

Teamwork

Organisation

Microsoft Office

Negotiation

Tools

SharePoint

Microsoft Office

Job description

Cardiff Metropolitan University is recruiting a School Administrator (Taught Programmes) to support the Taught Programmes team and Programme Directors, Year Tutors and Heads of Department with high level administrative services on campus.

The role requires coordinating programme administration, excellent communication, and the ability to influence and negotiate to ensure a professional service for staff and students throughout the student journey.