Student-Focused School Office Administrator & Receptionist

Waverley Preparatory School and Nursery; Wokingham; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Salaries based on experience

6.2 weeks holiday per annum

School lunch provided

On-site parking

5 days off at Christmas

Job summary

Waverley Preparatory School and Nursery is seeking a proactive Reception and Administration Assistant to provide a warm, professional first impression and efficient support for both the school and nursery. You will manage front-of-house queries, maintain records, and assist with nursery administration and daily operations.

The role requires excellent communication, IT skills (MS Word/Excel/Outlook), discretion, and the ability to stay calm under pressure.

Qualifications

• Excellent interpersonal and people skills with a warm, affable and approachable manner.
• Previous extensive administrative or reception experience, ideally in a school or nursery environment (minimum 12 months).
• Excellent written and verbal communication skills.
• Customer focused and able to provide a professional telephone manner.
• Confident IT skills, particularly Microsoft Word, Excel and Outlook.
• Ability to remain calm, professional and organised under pressure.
• High level of discretion and understanding of confidentiality.
• Excellent attention to detail with accuracy and timeliness.
• Ability to prioritise tasks, manage workload and meet deadlines.
• Flexible, proactive and collaborative team member.

Responsibilities

• Be the first point of contact at the office, welcoming visitors, pupils and parents.
• Manage reception area, ensuring it is tidy and presentable.
• Handle in-person, telephone and email queries for the school and nursery.
• Pass on messages promptly and accurately to staff.
• Check visitor credentials, issue passes and supervise pupil arrivals and departures.
• Support nursery administration tasks such as bookings, ordering milk and nursery POs.
• Update school and nursery databases and manage daily registers.
• Receive deliveries and distribute items around the school.

Skills

Interpersonal skills

Customer focus

Telephone manner

Attention to detail

Discretion

Organisational skills

Team player

Proactive problem solving

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Waverley Preparatory School and Nursery is seeking a proactive Reception and Administration Assistant to provide a warm, professional first impression and efficient support for both the school and nursery. You will manage front-of-house queries, maintain records, and assist with nursery administration and daily operations.

The role requires excellent communication, IT skills (MS Word/Excel/Outlook), discretion, and the ability to stay calm under pressure.