Student Finance Navigator

Victoria College of Arts and Design; Manchester; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Annual leave 7.2 weeks

Sick pay

Maternity/Paternity pay

Employee assistance programme

Virtual GP access

Speak Up service

Wellbeing support services

Financial, legal and medical advice (c

Job summary

Victoria College of Arts and Design (VCAD) is seeking a Student Finance Officer for our Manchester Campus. You will provide high-quality student finance support to our students throughout their academic journey, with a primary focus on Student Finance England applications.

The role requires excellent communication and organisational skills to work in a fast-paced environment. You will advise on tuition fees, payments and bursaries, process declarations and maintain accurate records while

Qualifications

• Bachelor’s degree or equivalent professional experience.
• Experience in student or academic administration within higher education.
• Excellent customer service and communication skills.
• Strong organizational and time-management skills.
• Experience providing advice to students and applicants.
• High degree of accuracy and attention to detail.
• Flexibility to work occasional evenings and weekends.
• Proficiency with Excel and student management systems.

Responsibilities

• Support all student finance activities and processes.
• Guide students on financial aid options, especially Student Finance England.
• Advise current and prospective students with professional information.
• Process eligibility declarations after interviews; keep accurate records.
• Stay updated on student finance regulations and system improvements.
• Collaborate with Registry, Admissions and Student Support for timely processing.
• Assist with inductions and prepare materials to explain financial aid.
• Handle enquiries on campus, by phone and email.

Skills

Customer service

Communication skills

Organizational skills

Time management

Attention to detail

Ability to work under pressure

Interpersonal skills

Microsoft Excel

Education

Bachelor’s degree in a relevant field

Tools

Student management systems

MS Office Suite

Job description

Victoria College of Arts and Design (VCAD) is seeking a Student Finance Officer for our Manchester Campus. You will provide high-quality student finance support to our students throughout their academic journey, with a primary focus on Student Finance England applications.

The role requires excellent communication and organisational skills to work in a fast-paced environment. You will advise on tuition fees, payments and bursaries, process declarations and maintain accurate records while