Student Experience Surveys & Projects Officer

London School Of Hygiene And Tropical Medicine; Greater London; On-site; GBP 41,000 - 47,000; Full time

Job summary

London School of Hygiene and Tropical Medicine is seeking a Student Surveys & Projects Officer to lead the administration and delivery of institutional student surveys and support related projects. The role reports to the Student Experience Manager.

You will develop surveys, analyse feedback and data, produce reports and recommendations, and contribute to student experience initiatives in collaboration with colleagues and the SRC.

Qualifications

• Undergraduate degree or equivalent professional qualification or relevant experience.
• Experience of surveys, feedback or evaluation.
• Experience with collaborative project work.
• Ability to analyse and present data.
• Understanding of student experience and survey methodologies.

Responsibilities

• Lead the administration and delivery of institutional student surveys.
• Develop surveys, analyse feedback and data, produce reports and recommendations.
• Contribute to student experience initiatives and events in collaboration with colleagues and the Students’ Representative Council (SRC).
• Report to the Student Experience Manager.

Skills

Surveys

Feedback

Data analysis

Communication

Collaborative work

Prioritization

Education

Undergraduate degree or equivalent qualification

Job description

Department

Education Services

Salary

£40,784 to £46,643 per annum pro rata inclusive

Closing Date

Sunday 08 November 2026

Reference

CEN-EDU-2026-14

The London School of Hygiene & Tropical Medicine (LSHTM) is one of the world’s leading public health universities. Our mission is to improve health and health equity in the UK and worldwide; working in partnership to achieve excellence in public and global health research, education and translation of knowledge into policy and practice.

The Student Experience Team works across LSHTM to enhance student experience, engagement and voice, supporting students to feel connected, involved and able to contribute to the wider School community. The Student Experience Surveys & Projects Officer will lead the administration and delivery of institutional student surveys and support projects that enhance student experience. They will develop surveys, analyse feedback and data, produce reports and recommendations, and contribute to student experience initiatives, events and activities in collaboration with colleagues and the Students’ Representative Council (SRC). The post holder will report to the Student Experience Manager.

The post holder will have an undergraduate degree or equivalent professional qualification or relevant experience, with experience of surveys, feedback or evaluation, collaborative project work, and analysing and presenting data. They will have an understanding of student experience and survey methodologies, with the ability to communicate findings effectively, work collaboratively and manage competing priorities. Further particulars are included in the job description.

The post is full-time 35 hours per week, 1.0 FTE and permanent. The post is available immediately.

The salary will be on the LSHTM salary scale, Grade 5 in the range £40,784 – £46,643 per annum pro rata (inclusive of London Weighting). The post will be subject to the LSHTM terms and conditions of service. Annual leave entitlement is 30 working days per year, pro rata for part time staff. In addition to this there are discretionary “Wellbeing Days”. Membership of the Pension Scheme is available. The post is based in London at LSHTM.