Research Systems Manager

London School Of Hygiene And Tropical Medicine; Greater London; On-site; GBP 54,000 - 62,000; Full time

Benefits offered by this job

Wellbeing Days

Pension Scheme

30 days annual leave pro rata

Job summary

The London School of Hygiene & Tropical Medicine (LSHTM) is seeking a Research Systems Manager to lead the development and delivery of IT services in support of research, with a focus on clinical trials. You will coordinate between LSHTM researchers and clinical trials units in the UK, The Gambia and Uganda, helping to evolve digital platforms in line with priorities and emerging technologies.

We seek a candidate with a degree or equivalent experience, strong knowledge of IT service design and

Qualifications

• Degree level or equivalent experience in a related field.
• Experience managing digital research systems.
• Track record of delivering transformational digital initiatives.
• Experience working with senior stakeholders to develop roadmaps.

Responsibilities

• Develop and deliver IT services to support research, focusing on clinical trials.
• Coordinate between LSHTM researchers and clinical trials units in multiple countries.
• Build and refine service roadmaps for research systems.
• Engage senior colleagues to evolve digital platforms in line with priorities.

Skills

Stakeholder management

IT service design

Service management

Research systems

Clinical trials coordination

Education

Bachelor's degree or equivalent

Tools

ITIL

Research IT systems

Job description

Department

Information Technology Services

Salary

£54,383 to £62,255 per annum pro rata inclusive

Closing Date

Tuesday 03 November 2026

Reference

CEN-ITS-2026-07

The London School of Hygiene & Tropical Medicine (LSHTM) is one of the world's leading public health universities.

The Research Systems Manager will be instrumental in the development and delivery of IT services in support of research, with a focus on clinical trials. They will co-ordinate between LSHTM researchers and clinical trials units in the UK, The Gambia and Uganda.

This is an exciting opportunity to work at the intersection of research, technology and digital change. You will work closely with senior academic and research leaders to ensure our digital platforms continue to evolve in line with institutional priorities, emerging technologies and the needs of our research community.

You'll be someone who enjoys building strong relationships, translating complex business requirements into practical technological solutions, developing service roadmaps, improving research systems, and identifying opportunities to introduce new technologies.

The successful candidate will be educated to degree level in an appropriate subject or have equivalent experience in a related field. They will have experience of managing digital research systems, alongside a proven track record of working with senior stakeholders to develop roadmaps and deliver transformational digital initiatives. They will also possess strong knowledge of IT service design, service management, and clinical and research requirements analysis.

In addition, they will have a good understanding of current and emerging technologies, with the ability to identify how these can be used to enhance research capabilities. The successful candidate will also demonstrate exceptional relationship-building, communication and influencing skills, with the confidence to engage effectively with colleagues at every level. Further particular are included in the job description.

The post is full-time 35 hours per week, 1.0 FTE and is permanent.

The salary will be on the LSHTM salary scale, Grade 7 in the range £54,383-£62,255 per annum (inclusive of London Weighting). The post will be subject to the LSHTM terms and conditions of service. Annual leave entitlement is 30 working days per year, pro rata for part time staff. In addition to this there are discretionary "Wellbeing Days". Membership of the Pension Scheme is available.

The post is offered at one of the LSHTM offices in London, The Gambia or Uganda.

Further Details:

The London School of Hygiene & Tropical Medicine is committed to being an equal opportunities employer. We believe that when people feel respected and included, they can be more creative, successful, and happier at work. While we have more work to do, we are committed to building an inclusive workplace, a community that everyone feels a part of, which is safe, respectful, supportive and enables all to reach their full potential.