Student Experience & Admissions Lead

Burnley College; Burnley; On-site; GBP 28,000 - 34,000; Full time

Job summary

Burnley College is seeking a positive, organised and customer-focused Team Leader to supervise and coordinate our Admissions and Student Support services, ensuring applicants and learners receive a high-quality, responsive experience from enquiry through to enrolment and beyond.

You will lead colleagues across admissions, enrolment, applicant services and student support administration, allocate workloads, monitor performance and ensure applications and enquiries are handled within agreed

Qualifications

• Good general education with five GCSEs including English at grade C/5 or above.
• NVQ Level 3 or equivalent qualification.
• Excellent organisation, planning and IT skills.
• Experience with effective management systems and administrative procedures.

Responsibilities

• Supervise and coordinate Admissions and Student Support services.
• Allocate workloads, monitor performance and ensure timely handling.
• Oversee admissions and enrolment processes, applicant communications and checks.

Skills

Organisation

Planning

Communication

IT skills

Bespoke software

Management systems

Education

Five GCSEs including English

NVQ Level 3 or equivalent

Job description

Burnley College is seeking a positive, organised and customer-focused Team Leader to supervise and coordinate our Admissions and Student Support services, ensuring applicants and learners receive a high-quality, responsive experience from enquiry through to enrolment and beyond.

You will lead colleagues across admissions, enrolment, applicant services and student support administration, allocate workloads, monitor performance and ensure applications and enquiries are handled within agreed