Student Engagement Lead - HE Programs & Representation

Global Banking School; Birmingham; Hybrid; GBP 25,000 - 35,000; Full time

Benefits offered by this job

25 days annual leave

8 public holidays

1-day extra leave per year of service

Flexible Benefits: Cycle to Work

Workplace Nursery

Techscheme

Perks@Work discounts

Wellbeing centre

Referral scheme

Discretionary annual performance bonus

Job summary

Global Banking School in Birmingham is seeking a Student Engagement Officer to help deliver student participation across educational and extra-curricular activities. You will manage the Student Representative system and coordinate meetings and training across partnerships.

Role involves working with the Dean of Students, delivering training, supporting consultations and ensuring accurate reporting of engagement activities. Some evening/weekend work may be required.

Qualifications

• Excellent written skills with experience of report writing.
• Understanding and awareness of the needs of a diverse student body.
• Ability to deal with sensitive student data.
• Creativity in producing student facing documents and communication.
• Ability to compile, analyse and evaluate qualitative and quantitative data to incorporate into reports.
• Excellent communication and interpersonal skills to work with students and staff at all levels.
• Ability to plan, prioritise and organise own workload, including tight deadlines.
• Willing to travel to GBS campuses.
• Experience of committee servicing.
• Experience of working within Higher Education (HE).
• Understanding of current issues within the HE sector.

Responsibilities

• To work at the direction of the Student Engagement Manager and Dean of Students to assist with student events such as Partnership Focus Groups, Student Voice Roadshows, Celebrating Your Success Events, Wellbeing Events and other activities allied with the Student Activities calendar.
• To work with Student Success Tutors (SSTs) in the election of Student Representatives.
• To deliver Student Representative training for all partnerships.
• To act as secretary, as required, to the Student Representative Committees.
• To support academic student consultation activities.
• To assist Student Representatives to write and submit the external and internal Student Written Submissions (SWS).
• To work with our Communications Manager to coordinate material for the publication of student engagement and voice materials such as the GBS Life Student Newsletter.
• To maintain appropriate records of actions and interventions so as to support timely and accurate report of student engagement activities against key performance indicators.

Job description

Global Banking School in Birmingham is seeking a Student Engagement Officer to help deliver student participation across educational and extra-curricular activities. You will manage the Student Representative system and coordinate meetings and training across partnerships.

Role involves working with the Dean of Students, delivering training, supporting consultations and ensuring accurate reporting of engagement activities. Some evening/weekend work may be required.