Student Advisor

Nottingham College; Nottingham; In loco; GBP 27.000 - 28.000; Tempo pieno

Descrizione del lavoro

Nottingham College in Nottingham is seeking a customer-focused receptionist to join the Student Services team at Adams campus.

You will provide front-line information and support to students and staff, covering reception services across campuses. The role starts at 8am and requires flexible hours with independent work and strong service ethos.

Joining the college offers competitive pay, generous annual leave and opportunities for professional development within a supportive environment.

Competenze

• Wealth of experience in customer service, particularly in face-to-face environments.
• Ability to work independently and as part of a wider team.
• Flexibility to cover various hours and campuses, starting at 8am.

Conoscenze

Customer service

Face-to-face service

Reception duties

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£26,519 to £27,665 per annum FTE (Band 4, pro-rata for part-time)

Weekly Hours:

37

Location:

Nottingham

Closing Date:

06/11/2026

Job Category:

Teaching Support

Campus:

Adams

Team:

3203 - Student Services

Job Introduction

Yourfuture is here

Aplace to inspire

Being part of Nottingham College means playing a vital part in helping thousands of people reach their potential. Together, we’re making a positive difference to our learners, to our communities and to each other. We’re building better futures, for others and for ourselves. Here, you’ll have the freedom to work in a way that suits you, the support to thrive and the opportunity to shape your career.

Who we need

An enthusiastic individual who has exceptional customer service skills. You will champion the \"customer first\" approach. You will need to be able to work independently, whilst being able to offer information and support to our customers including students, internal & external stakeholders.

What you’ll bring

You will have a wealth of experience in customer service, particularly within face to face environments. Being able to work independently and as part of a wider team. You will be flexible as you will be required to start work at 8am and cover reception services at other campuses.

• Flexibility to cover various hours and college campuses


• Have confidence and a resilient attitude to change

WhyJoin us

• Competitive salary - £26,519 to £27,665 FTE. (This will be pro-rated for part time posts)


• 35 days Annual Leave + 8 Bank Holidays + Opportunity to purchase up to 5 days annual leave


• Access to Local Government Pension Scheme (LGPS).


• Discounts at various stores and services across the UK via our Vivup App


• Various travel schemes including cycle to work, local transport season tickets and car salary sacrifice scheme


• Opportunities for professional development including 8 dedicatedContinued Personal Development (CPD) days and our Request to InvestProgramme

A place tobelong

At Nottingham College, we’re committed to creating a workplace where everyone feels supported , valued, and understood.

We’re proud to be recognised as a Carer Confident employer, acknowledging the tailored support we offer to staff who balance their roles with caring responsibilities. As part of the Endometriosis Friendly Employer scheme, we’re actively tackling the stigma around menstrual health and providing meaningful support to those affected.

Our commitment to wellbeing continues as we work towards becoming a Menopause Friendly accredited employer, ensuring those experiencing menopause and peri-menopause feel heard and supported .

Mental health matters here too - our network of accredited Mental Health First Aiders is always growing, helping to foster a culture of compassion and understanding across the college.

Through our Wellness Cafés – informal gatherings that invite open conversation – colleagues are encouraged to share experiences and support one another. Whether navigating health challenges or balancing work and personal life, wellbeing is prioritised at Nottingham College, allowing you to thrive in your career .

Nottingham College is a place where you can share your ideas, work with people from all kinds of backgrounds and together, make a positive difference . Within our inclusive workplace, everyone is given the opportunity to belong. As part of this we are happy to consider any reasonable adjustments that successful candidates may need.

Nottingham College is committed to safeguarding and promoting the wellbeing of our students and expects all staff and volunteers to share this commitment . Background checks including employer references, and an enhanced DBS check will be required for this role.

We value accessibility and inclusion throughout our recruitment process. If you need help or information in another format, contact [e-mail] or call us on 0115 884 2222.

We review applications as they are received, so please apply early. We may close the advert early if we receive a high volume of applications, and interview dates may change.

Please note that this role does not meet the standard salary requirements for Skilled Worker visa sponsorship. However, Home Office exemptions may apply depending on individual circumstances. Candidates are advised to review the Skilled Worker visa criteria on GOV.UK before applying.