Student Administrator ( 100573 )

Islington Working; Greater London; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

City St George’s, University of London is seeking a Student Administrator to join a team that supports student services and lifecycle processes. You will act as a first point of contact for student enquiries and help maintain accurate records while delivering a high-quality student experience.

The role requires strong communication, organisational skills and discretion when handling sensitive information, with the ability to manage a varied workload in a diverse environment within the London

Qualifications

• First point of contact for student enquiries and timely support.
• Provides administrative assistance across student services and lifecycle processes.
• Maintains student records and supports core administrative processes.
• Organised, customer-focused with strong communication and interpersonal skills.
• Able to manage varied workload, maintain accurate records and handle sensitive information with discretion.
• Attention to detail and commitment to excellent service; able to work with diverse students and colleagues.

Responsibilities

• Be the first point of contact for student enquiries and provide timely support.
• Offer administrative assistance across student services and lifecycle processes (extensions, extenuating circumstances, events, letters, transcripts).
• Maintain student records and support core processes to ensure a high-quality student experience.
• Communicate effectively with students and colleagues; provide responsive service.
• Handle sensitive information with discretion and maintain data accuracy.
• Contribute to a positive, inclusive environment for a diverse student body.

Skills

Customer service

Administrative support

Strong communication

Organisational skills

IT systems

Data handling

Attention to detail

Job description

City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution.

The City Law School is the first in London and University of London to educate students and practitioners at all stages of legal education. The School has made significant advances in both research and education and seeks to build upon that success to become one of the UK’s leading law schools as it takes advantage of the new regulatory landscape for legal education.

An opportunity has arisen for a Student Administrator to join us.

Duties

• The Student Administrator will join a team of four, acting as a first point of contact for student enquiries and ensuring accurate, timely support.
• The role provides administrative assistance across a range of student services and lifecycle processes, including extensions, extenuating circumstances, events, status letters and transcript requests.
• The post holder maintains student records, supports core administrative processes, and contributes to a high-quality, responsive student experience.
• The successful candidate will be an organised and customer-focused individual with strong communication and interpersonal skills.
• They will be able to manage a varied workload, maintain accurate records, use IT systems confidently, and handle sensitive information with discretion.
• The role requires attention to detail, a commitment to excellent service, and the ability to work effectively with a diverse range of students and colleagues.
  

Desirable criteria

Not specified

Additional information

Closing date for applications: 8th November 2026 at 11:59pm.Interviews are scheduled to take place from 30th November 2026The selection process will involve an interview and a short recruitment test. Further details will be confirmed at the interview stage.

City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City St George’s operates a guaranteed interview scheme for disabled applicants.