Student Administration Officer (Tuition Fee Billing and LLE Funding)

Royal Holloway University of London; Egham; Hybrid; GBP 27.000 - 33.000; Vollzeit

Benefits dieser Stelle

Hybrid working

Generous annual leave

Training and Development opportunities

Pension scheme

Cycle to Work

Season Ticket Loans

Eyesight testing assistance

Free parking

Zusammenfassung

Royal Holloway University of London is seeking a Student Administration Officer to oversee Tuition Fee Billing and Lifelong Learning Entitlement (LLE) funding. The role sits within the Directorate of Student Administration, part of the Student Journey Division, and focuses on delivering efficient, student-centered administrative support.

The post involves running billing processes, maintaining the CMS database for SLC, and acting as a primary contact for student and staff enquiries.

Qualifikationen

• Excellent IT skills and the ability to manage multiple tasks at once.
• Strong attention to detail and a commitment to accuracy in administration.
• Enthusiasm and commitment to working in Higher Education Administration.
• Ability to work in a busy, pressurised environment.

Aufgaben

• Run the University Tuition Fee Billing processes.
• Support maintenance of the SLC CMS database and LLE preparations.
• Act as a point of contact for student and staff enquiries.
• Collaborate with colleagues across the University to improve services for students and staff.

Kenntnisse

IT skills

Attention to detail

Organizational skills

Work under pressure

Tools

CMS database

Jobbeschreibung

Student Administration Officer (Tuition Fee Billing and LLE Funding)

Applications are invited for the post of Student Administration Officer (Tuition Fee Billing and LLE Funding).

The Directorate of Student Administration is responsible for delivering the core administrative functions to support the student lifecycle and is part of the wider Student Journey Division which is focused on delivering an excellent student and staff experience.

Reporting to the Student Administration Manager (Tuition Fee Billing and Funding) the Student Administration Officer (Tuition Fee Billing and LLE Funding) provides administrative support for the range of activities involved in supporting Tuition Fee Billing and Student Loan Company processes, including processes to support Lifelong Learning Entitlement (LLE). This includes:

Running the University Tuition Fee Billing processes

Supporting the maintenance of the SLC Course Management Service (CMS) database, including preparations for the Lifelong Learning Entitlement (LLE)

Acting as a point of contact for student and staff enquiries

The Tuition Fee Billing and LLE Funding Officer works closely with colleagues across the University to foster a relationship of knowledge, trust and understanding between service areas and work collaboratively to improve the services in support of all students and staff at the University.

This is an exciting time to join the Directorate as we undertake a major project to replace our Student Record System and transform our operating model for Student Study Services. This project is central to our commitment to delivering a modern, efficient, and student-focused experience.

Candidates for this post should have excellent IT skills, an ability to manage a number of tasks at the same time, excellent attention to details and can demonstrate enthusiasm and commitment to working in Higher Education Administration. Candidates should be dedicated to providing outstanding support to students and staff and have an ability to work in a busy and pressurised environment.

In return we offer a highly competitive rewards and benefits package including:

Generous annual leave entitlement

Training and Development opportunities

Pension Scheme with generous employer contribution

Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing.

Free parking

The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.

For an informal discussion about the post, please contact Caroline Lee at [e-mail]

For queries on the application process the Human Resources Department can be contacted by email at: [e-mail]

Proud member of the Disability Confident employer scheme

Company: Royal Holloway University of London

Salary: from £29,831 a year

Hours: Full-time

Location: Surrey, TW20 0EX

Working pattern: Hybrid - 2 days remote

Job type: Contract

Posting date: 6 Nov 2026

Closing date: 18 Nov 2026

Summary

Full-Time, Fixed-Term (for 18 months).

Applications are invited for the post of Student Administration Officer (Tuition Fee Billing and LLE Funding).

The Directorate of Student Administration is responsible for delivering the core administrative functions to support the student lifecycle and is part of the wider Student Journey Division which is focused on delivering an excellent student and staff experience.

Reporting to the Student Administration Manager (Tuition Fee Billing and Funding) the Student Administration Officer (Tuition Fee Billing and LLE funding) provides administrative support for the range of activities involved in supporting Tuition Fee Billing and Student Loan Company processes, including processes to support Lifelong Learning Entitlement (LLE). This includes:

Running the University Tuition Fee Billing processes

Supporting the maintenance of the SLC Course Management Service (CMS) database, including preparations for the Lifelong Learning Entitlement (LLE)

Acting as a point of contact for student and staff enquiries

The Tuition Fee Billing and LLE Funding Officer works closely with colleagues across the University to foster a relationship of knowledge, trust and understanding between service areas and work collaboratively to improve the services in support of all students and staff at the University.

This is an exciting time to join the Directorate as we undertake a major project to replace our Student Record System and transform our operating model for Student Study Services. This project is central to our commitment to delivering a modern, efficient, and student-focused experience.

Candidates for this post should have excellent IT skills, an ability to manage a number of tasks at the same time, excellent attention to details and can demonstrate enthusiasm and commitment to working in Higher Education Administration. Candidates should be dedicated to providing outstanding support to students and staff and have an ability to work in a busy and pressurised environment.

In return we offer a highly competitive rewards and benefits package including:

Generous annual leave entitlement

Training and Development opportunities

Pension Scheme with generous employer contribution

Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing.

Free parking

The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.

For an informal discussion about the post, please contact Caroline Lee at [e-mail]

For queries on the application process the Human Resources Department can be contacted by email at: [e-mail]

Please quote the reference: 1126-362

Closing Date: 23:59, 18 November 2026

Interview Date: To be confirmed

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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