Student Accommodation Site Lead: Occupancy & Experience

Ritz Recruitment; City Of London; On-site; GBP 36,000 - 44,000; Full time

Job summary

Ritz Recruitment seeks an energetic Accommodation Manager to oversee a busy student accommodation site in SE London. You will lead the onsite team, drive occupancy, deliver an exceptional resident experience, and ensure the property operates safely and efficiently.

The ideal candidate will have experience in student housing or property management, strong leadership and communication skills, and a proactive approach. Weekend flexibility is required during peak periods.

Qualifications

• Experience in student accommodation, property management, hospitality, or a similar customer-focused environment.
• Strong leadership, communication, and organisational skills.
• Proven customer service experience.

Responsibilities

• Leading and supporting onsite teams including maintenance, housekeeping, and administration.
• Managing occupancy, lettings, rent collection, and arrears.
• Delivering exceptional customer service to residents, parents, and university partners.
• Conducting property viewings and promoting the accommodation.
• Organising resident events and creating an engaging student community.
• Ensuring high standards of health & safety, compliance, cleanliness, and property presentation.
• Building strong relationships with local universities and stakeholders.
• Driving site performance against occupancy, arrears, and customer satisfaction targets.

Job description

Ritz Recruitment seeks an energetic Accommodation Manager to oversee a busy student accommodation site in SE London. You will lead the onsite team, drive occupancy, deliver an exceptional resident experience, and ensure the property operates safely and efficiently.

The ideal candidate will have experience in student housing or property management, strong leadership and communication skills, and a proactive approach. Weekend flexibility is required during peak periods.