Accommodation Manager

Ritz Recruitment; Oxford; On-site; GBP 36,000 - 44,000; Full time

Job summary

Ritz Recruitment in Oxford is seeking an Accommodation Manager to oversee student housing operations. You will lead and support onsite teams, manage occupancy and lettings, and ensure first-rate service and safety standards for residents, parents, and university partners.

The role involves property viewings, resident events, and fostering a vibrant student community, with weekend flexibility during peak periods. The position is temp to possible permanent and offers a competitive rate.

Qualifications

• Experience in student accommodation, property management, hospitality, or similar customer-focused environment.
• Strong leadership, communication, and organisational skills.
• Proven customer service experience.
• Confident managing multiple priorities in a fast-paced environment.
• Experience using Office 365 and property management systems.

Responsibilities

• Leading and supporting onsite teams including maintenance, housekeeping, and administration.
• Managing occupancy, lettings, rent collection, and arrears.
• Delivering exceptional customer service to residents, parents, and university partners.
• Conducting property viewings and promoting the accommodation.
• Organising resident events and creating an engaging student community.
• Ensuring high standards of health & safety, compliance, cleanliness, and property presentation.
• Building strong relationships with local universities and stakeholders.
• Driving site performance against occupancy, arrears, and customer satisfaction targets.

Skills

Leadership

Communication

Organisational skills

Customer service

Multitasking

Time management

Tools

Office 365

Property management systems

Job description

Accommodation Manager | Oxford

£20ph / up to £40K. Temp to possible perm.

Duties

• Leading and supporting onsite teams including maintenance, housekeeping, and administration.
• Managing occupancy, lettings, rent collection, and arrears.
• Delivering exceptional customer service to residents, parents, and university partners.
• Conducting property viewings and promoting the accommodation.
• Organising resident events and creating an engaging student community.
• Ensuring high standards of health & safety, compliance, cleanliness, and property presentation.
• Building strong relationships with local universities and stakeholders.
• Driving site performance against occupancy, arrears, and customer satisfaction targets.

Ideal Candidate

• Experience in student accommodation, property management, hospitality, or a similar customer-focused environment.
• Strong leadership, communication, and organisational skills.
• Proven customer service experience.
• Confident managing multiple priorities in a fast-paced environment.
• Experience using Office 365 and property management systems.
• A proactive, positive, and hands-on approach.
• Flexibility to support occasional weekend work during peak periods.

(ritzrecempbus)