Student Accommodation Coordinator — Front Desk & Operations

RGIT Australia; Coventry; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Employee Assistance Program

Employee discount platform

25 days annual leave + bank holidays

Job summary

RGIT Australia in Coventry is hiring an Assistant Accommodation Manager for our Mezzino student accommodation. You will oversee day-to-day operations, deliver a welcoming front-of-house experience, and support tenancy administration while coordinating with university partners and the facilities team.

The role requires strong customer service and communication, organisational skills, and a proactive, team-oriented mindset. Weekend availability for events may be required.

Qualifications

• Experience in property management, residential lettings, or student accommodation.
• Excellent communication and interpersonal skills.
• Highly organised, with the ability to multitask and work under pressure.
• Proactive, self-motivated, and adaptable to change.

Responsibilities

• Provide front-of-house reception service
• Respond to enquiries from prospective tenants, parents, and university partners
• Assist with property viewings, open days, and resident events
• Coordinate visitors, contractors, and university staff on-site
• Support tenancy administration, including deposits and contracts
• Assist with student allocations and tenancy agreements
• Monitor rent collection and arrears follow-up
• Maintain office records, databases, and email communications
• Liaise with Facilities team to resolve maintenance issues
• Support check-ins and check-outs
• Support Accommodation Manager to ensure Health & Safety compliance

Skills

Customer service

Communication

Organised

IT skills

Tools

CRM software

MS Office

Job description

RGIT Australia in Coventry is hiring an Assistant Accommodation Manager for our Mezzino student accommodation. You will oversee day-to-day operations, deliver a welcoming front-of-house experience, and support tenancy administration while coordinating with university partners and the facilities team.

The role requires strong customer service and communication, organisational skills, and a proactive, team-oriented mindset. Weekend availability for events may be required.