Structural Engineer – Software Support & Training

CADS; Broadstone; Hybrid; GBP 50,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Company Pension

Hybrid working

Ongoing training

25 Days annual leave

Cycle to work scheme

Travel opportunities

Job summary

A leading engineering software company is seeking a 1st Line Support Engineer to provide technical assistance for their software suite. The ideal candidate should be a Chartered Structural Engineer with 3-5 years of experience, possessing excellent communication and technical skills. Responsibilities include offering support, delivering training, and working with development teams. The role offers a competitive salary between £50,000 and £55,000, hybrid working conditions, ongoing training, and a collaborative team environment.

Qualifications

• Chartered or near-chartered Structural Engineer.
• Typically 3–5+ years’ industry experience in structural engineering.
• Confident IT user, particularly within Windows environments.

Responsibilities

• Provide first‑line technical support across the full CADS software range.
• Assist customers with modelling, analysis, design, and interpretation of results.
• Deliver software demonstrations, training sessions, and webinars.

Skills

Strong applied technical knowledge

Excellent communication skills

Confident IT user

Structured and methodical approach

Genuine interest in engineering software

Education

Chartered or near-chartered Structural Engineer

Typically 3–5+ years’ industry experience

Job description

A leading engineering software company is seeking a 1st Line Support Engineer to provide technical assistance for their software suite. The ideal candidate should be a Chartered Structural Engineer with 3-5 years of experience, possessing excellent communication and technical skills. Responsibilities include offering support, delivering training, and working with development teams. The role offers a competitive salary between £50,000 and £55,000, hybrid working conditions, ongoing training, and a collaborative team environment.