Streetworks Risk & SLA Coordinator

Network Plus; Hornick; On-site; GBP 32,000 - 45,000; Full time

Job summary

Network Plus is seeking a Jeopardy Coordinator to manage jeopardy reporting across Streetworks operations, ensuring risks to programme delivery, compliance and SLAs are identified and escalated.

You will provide accurate reporting, drive risk mitigation, and communicate with operational teams to minimise delays and improve performance against targets. Experience in Streetworks and familiarity with statutory requirements are preferred.

Qualifications

• Streetworks experience and understanding of statutory requirements.
• Strong written and verbal communication skills.
• Organised and deadline-driven with detailed understanding of operational activity.
• Excellent planning and organisational skills.
• Good working knowledge of Microsoft Office.

Responsibilities

• Open and close Streetworks permits in line with SLA requirements.
• Follow established processes and work effectively within the works management system.
• Run and circulate daily jeopardy reports.
• Coordinate daily calls with operational teams to ensure SLA requirements are met.
• Maintain timely and accurate information in works management systems, ensuring issues are recorded and escalated.
• Monitor and follow up outstanding issues through to resolution.
• Take ownership of Streetworks performance and drive continual improvement with operational teams.

Skills

Strong communication

Planning & organisation

Work under pressure

Tools

Microsoft Office

Job description

Network Plus is seeking a Jeopardy Coordinator to manage jeopardy reporting across Streetworks operations, ensuring risks to programme delivery, compliance and SLAs are identified and escalated.

You will provide accurate reporting, drive risk mitigation, and communicate with operational teams to minimise delays and improve performance against targets. Experience in Streetworks and familiarity with statutory requirements are preferred.