Streetworks Coordinator - SLA & Compliance Lead

Go Traffic Management Limited; Somercotes CP; On-site; GBP 26,000 - 31,000; Full time

Job summary

Go Traffic Management Limited is seeking a Streetworks Co-Ordinator based in Alfreton to support the Operations Support Manager and team in programming work to meet SLA and client expectations.

The role involves managing notices and permits, inputting data into works management systems, driving streetworks performance, coordinating with third parties, and providing general admin support while maintaining safety compliance.

Qualifications

• Start and Stop work in accordance with SLA and permits
• Understand the works system and work to the processes accordingly – Training will be given
• Maintain timely input of information into works management systems and ensure issues are recorded and escalated
• Be responsible for Streetworks performance and driving continual improvements with the Operational teams
• Validate and transmit notice/permit requests in a timely manner
• Open/close notices and permits, submit registrations and identify compliance issues for escalation
• Coordinate with 3rd parties (parking suspensions, bus stop suspensions, road closures, etc.)
• Analyse and respond to Section 74 charges and fixed penalties
• Run and circulate daily jeopardy reports as required
• Monitor and chase any outstanding issues
• Provide general admin support
• Be part of a call desk
• Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change
• Ensure that safety issues are reported in line with Company procedures

Responsibilities

• Start and Stop work in accordance with SLA and permits
• Understand the works system and work to the processes accordingly – Training will be given
• Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated.
• Be responsible for Streetworks performance and driving continual improvements with the Operational teams
• Validate and transmit notice/permit requests in a timely manner
• Open and close off Streetworks notices/permits, submit final registrations, identify street works issues and apply early intervention and elevate street works compliance issues where appropriate
• Coordinate with other 3rd parties e.g. Parking suspensions, bus stop suspensions, road closures etc
• Analyse and respond to Section 74 charges & fixed penalty offences
• Run and circulate daily jeopardy reports as required
• Monitor and chase any outstanding issues
• Provide general admin support
• Be part of a call desk
• Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change
• Ensure that safety issues are reported in line with Company procedures

Job description

Go Traffic Management Limited is seeking a Streetworks Co-Ordinator based in Alfreton to support the Operations Support Manager and team in programming work to meet SLA and client expectations.

The role involves managing notices and permits, inputting data into works management systems, driving streetworks performance, coordinating with third parties, and providing general admin support while maintaining safety compliance.