Streetworks Coordinator

The Clancy Group; United Kingdom; Remote; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Pension

Healthcare

Holiday allowance 24–26 days

Cycle to work scheme

Employee Assistance Programme

Clancy Xtras discounts

Job summary

The Clancy Group is seeking an experienced Streetworks Coordinator to join our team in the United Kingdom. You will support permit notifications, track progress, and coordinate traffic management through Depotnet and Aurora with a focus on compliance and timely delivery.

Ideal candidates will have extensive streetworks administration experience, excellent organisational and communication skills, and proficiency with Microsoft Office.

Qualifications

• Extensive experience in streetworks administration within utilities/engineering.
• Ability to make quick decisions in fast-paced environments and manage planned/reactive work to meet deadlines.
• Proficient with Microsoft Office packages.

Responsibilities

• Send permit notifications to highways authorities within legal timeframes.
• Monitor queues in Depotnet to ensure starts, stops and reinstatement registrations are completed.
• Perform daily housekeeping checks in Depotnet and Aurora to ensure permits are actioned.
• Track work progress from start to finish and communicate updates.
• Act as first point of contact for operations, resolving queries promptly.
• Process, raise, and close traffic management notices, permits, footway and road closures.
• Collaborate with colleagues across teams to support service delivery and compliance.

Skills

Streetworks administration

Microsoft Office

Organisational skills

Education

Tools

Depotnet

Aurora

Job description

We Care

That’s why we need people like you. People who appreciate their role in helping others to be successful

We are actively seeking an experienced Streetworks Coordinator to join our team. Our administrators, planners, and coordinators play a vital role in our daily operations, helping us manage and deliver services effectively, no matter the challenge.

Here are some of the activities you will be involved in…

• Sending permit notifications to highways authorities within the legal timeframes.
• Monitoring queues within the Depotnet system to ensure actual starts, work stops, and reinstatement registrations are completed as required.
• Completing daily housekeeping checks within Depotnet and Aurora to ensure all permits are actioned correctly.
• Tracking work progress from start to completion, ensuring updates are accurately recorded and communicated.
• Acting as the first point of contact for colleagues within operations, helping to provide timely resolutions to queries and issues.
• Processing, raising, and closing traffic management requests, including notices, permits, footway and road closures.
• You will work collaboratively with colleagues across the team and with other departments to support the effective delivery of our services, ensuring compliance and smooth operations.

We would love to hear from you if you can demonstrate…

Extensive experience in streetworks administration, ideally within the utilities or engineering sectors. You will need to be confident in making decisions within a fast-paced environment and able to manage both planned and reactive situations to ensure deadlines are met. Proficiency in using Microsoft Office packages is essential for this role.

You will have excellent organisational skills and the ability to adapt to changing priorities, along with highly developed written and verbal communication skills that enable you to engage effectively with a range of internal and external stakeholders.

A commitment to delivering excellent customer service is essential, and you should be comfortable working both independently and as part of a team. We are looking for someone with a positive approach and the ability to inspire and support change within the team.

Our Company

Every day we work smarter, greener and use our imaginations.

Our purpose at Clancy is simple - we make life better for everyone’s growing families. We play a vital role in providing fresh drinking water and power to millions of homes and businesses and so much more.

We are one of the biggest family owned construction businesses in the UK and we care about our people, our clients and the environment.

In addition to helping you reach your career goals, a competitive salary, pension, healthcare and holiday allowance starting at 24-26 days per annum, we also offer perks including Clancy Xtras, our employee benefits programme with discounts for numerous well-known retailers such as Tesco, Sainsbury’s, Currys PC World and Vue Cinemas, cycle to work scheme as well as an Employee Assistance Programme.

Clancy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees. If you require any reasonable adjustments to be made for you to attend an interview, please do let us know and we will be happy to accommodate.

We are proud signatories of the Armed Forces Covenant and Disability Confident Committed.