Streetworks Coordinator

United Infrastructure Ltd; St Albans; On-site; GBP 55,000 - 75,000; Full time

Job summary

United Infrastructure is seeking an experienced Streetworks Coordinator / Permit and Performance Lead to oversee water and wastewater project delivery in the UK. You will coordinate street works, manage permits, liaise with authorities and clients, and drive performance improvements.

The role requires strong knowledge of NRSWA, permit schemes, Section 74, and KPI reporting, with a focus on reducing penalties and ensuring compliant schedules.

Qualifications

• Previous experience within the UK water, utilities or highways sector.
• Strong understanding of NRSWA, permit schemes and traffic management.
• Experience managing permit applications across multiple highway authorities.
• Knowledge of reinstatement standards (SROH) and KPI reporting.

Responsibilities

• Coordinate all street works activities to ensure compliance with NRSWA and permit scheme requirements.
• Manage permit applications, variations, extensions and closures through local authority permit systems.
• Liaise with local authorities, highway authorities, clients and delivery teams to plan works efficiently.
• Monitor permit compliance, Section 74 risks and FPNs, driving improvements in performance.
• Coordinate road space bookings and minimise disruption to the public and stakeholders.
• Produce and analyse performance reports covering permit compliance, reinstatement quality, FPNs, inspections and KPI performance.
• Support operational teams in planning works to maximise permit success and reduce penalties.
• Review traffic management requirements and ensure approvals are obtained.
• Lead continuous improvement across permit and streetworks processes.
• Provide coaching and guidance to teams on permit legislation and best practice.

Skills

NRSWA

Permit Schemes

Section 50

Section 74

Traffic Management Act

HAUC guidance

Stakeholder management

Planning and scheduling

Communication

Organisational skills

Utilities/highways sector experience

Education

HNC/HND or equivalent

LANTRA Streetworks qualification

NRSWA Supervisor or Operative accreditation

Full UK Driving Licence

Tools

Street Manager

Symology Aurora

Causeway One.Network

Confirm

Works Management Systems

SAP

Microsoft Excel (advanced)

Power BI

Microsoft Power BI

GIS Mapping Systems

Job description

United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors.

Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face.

Our company is split into two business areas:

Utility Infrastructure –

Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK’s largest network owners and operators.

Social Infrastructure -

Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance.

Equal Opportunities Statement - At United Infrastructure, we are committed to making every interaction a positive and inclusive experience. If there is anything we can do to support you, remove barriers, or make the process more accessible, please let us know — we want this to be the best possible experience for you.

We are looking for an experienced Streetworks Coordinator / Permit and Performance Lead, to oversee the successful delivery of water and wastewater infrastructure projects.

Key Responsibilities

• Coordinate all street works activities to ensure compliance with the New Roads and Street Works Act 1991 (NRSWA) and permit scheme requirements
• Manage permit applications, variations, extensions and closures through local authority permit systems
• Liaise with local authorities, highway authorities, clients and operational delivery teams to ensure works are planned efficiently
• Monitor permit compliance, Section 74 risks and Fixed Penalty Notices (FPNs), driving improvements in performance
• Coordinate road space bookings and minimise disruption to the public and stakeholders
• Produce and analyse performance reports covering permit compliance, reinstatement quality, FPNs, inspections and KPI performance
• Support operational teams in planning works to maximise permit success and reduce financial penalties
• Review traffic management requirements and ensure appropriate approvals are obtained
• Lead continuous improvement initiatives across permit and streetworks processes
• Provide coaching and guidance to operational teams on permit legislation and best practice

Experience Required

• Previous experience within the UK water, utilities or highways sector.
• Strong understanding of:
• NRSWA
• Permit Schemes
• Section 50
• Section 74
• Traffic Management Act
• HAUC guidance
• Experience managing permit applications across multiple highway authorities.
• Knowledge of reinstatement standards (SROH).
• Experience producing performance data and KPI reporting.
• Strong stakeholder management skills.
• Experience working with operational delivery, planning and commercial teams.

Qualifications

• NRSWA Supervisor or Operative accreditation (desirable).
• LANTRA Streetworks qualification (advantageous).
• HNC/HND or equivalent (desirable).
• Full UK Driving Licence.

Systems & Software

Experience with one or more of:

• Street Manager
• Symology Aurora
• Causeway One.Network
• Confirm
• Works Management Systems
• SAP
• Microsoft Excel (advanced)
• Power BI
• Microsoft Power BI
• GIS Mapping Systems

Knowledge & Skills

• Permit coordination.
• Streetworks legislation.
• Highway authority liaison.
• Performance reporting.
• KPI analysis.
• Section 74 avoidance.
• Fixed Penalty Notice management.
• Utility coordination.
• Planning and scheduling.
• Excellent communication and organisational skills.

Join us at United Infrastructure and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK.