Strategy & Performance Associate

Go Ahead London; Greater London; On-site; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Pension scheme

20 days holiday

Travel pass for London Buses and Tube

Job summary

Go-Ahead London is seeking a Strategy & Performance Associate to shape and deliver the company’s strategic direction through data analysis, reporting and commercial/operational improvement projects.

You will work with senior stakeholders, build dashboards in Power BI and use SQL to track KPIs, supporting London's bus network from our Merton head office.

Qualifications

• Degree (2:1 or above) in any discipline.
• Strong analytical and quantitative problem-solving ability.
• Proficient with Microsoft Office, Power BI and SQL.
• Confident communicator; experience presenting to stakeholders.
• 1–2 years’ relevant experience; strong graduates considered.

Responsibilities

• Track performance KPIs using reporting tools.
• Analyze operational data to identify trends and improvements.
• Collaborate with stakeholders to drive commercial improvements.
• Lead data-led projects from definition to implementation.

Skills

Power BI

SQL

MS Office

Data analysis

Communication

Education

Degree (2:1 or above)

Tools

SQL

Power BI

Job description

Who are we

At Go-Ahead London, we don’t just operate buses — we keep a city running.

As the capital’s largest bus operator, with over 2,500 vehicles across 18 locations, we play a vital role in millions of journeys every day. We are now expanding our in-house strategy & Performance team and introducing an exciting new opportunity(s): Strategy & Performance Associate

Go-Ahead London is the capital's largest bus operator, offering excellent career progression and development opportunities. As part of our team, you will play a vital role in keeping London moving while being supported by a company that invests in its people and encourages professional growth.

Role: Strategy & Performance Associate

Location: Merton (Head Office), SW19 1DN

Contract:Full Time / Permanent

Working Hours: 38hrs per week

Salary: Competitive

About The Role

Join Go-Ahead London’s Strategy & Performance team at a time of rapid and exciting change. As Strategy & Performance Associate, you will play a pivotal part in shaping and executing the strategic direction of the company through data analysis, reporting and implementing commercial and operational improvement projects across a wide range of functions.

Key Responsibilities

• Using, developing and maintaining reporting and associated tools (SQL, Power BI, or equivalent) to track performance and operational KPIs


• Data analysis of operational and other performance data to identify trends, root causes, and improvement opportunities


• Collaborate with working and director-level stakeholders across the business to drive commercial improvement in line with the business’s strategic priorities


• Contribute to shaping and executing data-led projects, from problem definition through to implementation, in line with Go-Ahead London’s strategic priorities

About You

• Degree (2:1 or above preferred), any discipline


• Strong analytical and quantitative problem-solving ability


• Proficient technical skills including Microsoft Office Suite, Power BI and/or SQL


• Confident communicator, comfortable presenting to working and director-level stakeholders


• 1–2 years' relevant experience preferred; strong graduate candidates also considered


• Comfortable operating in a fast-moving, evolving environment

Why Join Us?

• Drive real change, improving efficiency and sustainability in London’s bus network.


• Career progressionopportunities within Go-Ahead London.


• We offer a range of benefits including a pension scheme, 20 days holiday, and a travel pass for London Buses and the Tube Network.

Equality, Diversity & Inclusion (EDI)

Go-Ahead London is committed to creating a diverse and inclusive workplace. We welcome applications from women and from people of all backgrounds, including those from under-represented groups.

We are an equal opportunities employer and select candidates based on merit and ability.

If you require any reasonable adjustments at any stage of the recruitment process, please let us know and we will be happy to support you.