Fleet Reliability Manager

Go Ahead London; Greater London; On-site; GBP 70,000 - 74,000; Full time

Benefits offered by this job

Pension scheme

20 days holiday

Travel pass

Job summary

Go-Ahead London is seeking a Fleet Reliability Manager to lead the reliability program for our London bus fleet, based in Merton. You will analyse performance data, drive improvement, and work closely with maintenance teams to optimise fleet dependability.

In this frontline role, you will ensure safety standards, manage audits, and develop action plans with suppliers to reduce downtime, while supporting training and development within the fleet maintenance group.

Qualifications

• Experience in fleet maintenance or reliability improvements.
• Strong analytical and problem-solving skills.
• Proven leadership abilities with teams.
• Excellent communication with maintenance staff and stakeholders.

Responsibilities

• Analyze performance data to identify improvement opportunities in fleet reliability.
• Collaborate with maintenance teams to optimise fleet dependability.
• Manage fleet PDI and plan maintenance activities with manufacturers to reduce downtime.
• Lead compliant safety investigations and document findings for continuous improvement.

Skills

Fleet maintenance

Data analysis

Leadership

Stakeholder management

Education

Relevant engineering/transport qualification

Tools

Analytics tools

Job description

Who are we

At Go-Ahead London, we don’t just operate buses — we keep a city running.

As the capital’s largest bus operator, with over 2,500 vehicles across 18 locations, we play a vital role in millions of journeys every day. We are now expanding our in‑house engineering team and introducing an exciting new opportunity: Fleet Reliability Manager

This is your chance to step into a high‑impact, frontline role where no two days are the same. You’ll be the one who gets London moving again — safely, quickly, and efficiently.

Role:Fleet Reliability ManagerLocation: Merton, SW19 1DNContract:Full time - PermanentWorking Hours:38 hours per week (overtime & weekend work may be required).Salary: £70,000 - £74,000 doe

What You’ll Do

Are you passionate about delivering excellence and raising the bar for operational quality? Join us as a Fleet Reliability Manager— a pivotal role responsible for ensuring our fleet operates safely, efficiently, and with the highest reliability standards.

In this role, analyse performance data to spot opportunities for improvement, and collaborate closely with maintenance teams to optimise fleet dependability. Your work will directly contribute to delivering safe, consistent, first‑class services for our passengers.

Performance Monitoring & Improvement

• Review vehicle maintenance schedules, ensure current maintenance schedules are implemented, and Engineering teams are aware of any process changes.
• Analyse data trends and provide insights that drive improved efficiency and reliability.
• Identify quality improvements with parts and working with supplier to improve/rectify.
• Manage fleet PDI process, integrations of vehicles into fleet and working with manufacturers on future maintenance activities on vehicles to reduce downtime of vehicles.

Compliance & Safety Management

• Ensure adherence to all relevant safety standards and regulations.
• Work with regulatory bodies to stay ahead of compliance updates.
• Carrying out maintenance & critical event investigations and provide detailed technical reports, sharing key findings and best practices to mitigate going forward.

Audit Coordination & Action Planning

• Carry out audit inspections of process and compliance to vehicle maintenance.
• Carry out maintenance audits in line with Customer specifications and recognise/implement improvements within maintenance process.
• Develop clear action plans to address findings and raise quality standards.

Training & Development

• Deliver training to fleet maintenance teams on processes, safety and maintenance.
• Foster a culture of continuous learning and excellence aligned with The Go-Ahead Way.

Why Join Us?

• Be at the forefront of transport innovation, working with the latest technology.
• Lead a skilled team in a challenging and rewarding environment.
• Drive real change, improving efficiency and sustainability in London’s bus network.
• Competitive salary and career progression opportunities within Go-Ahead London.
• We offer a range of benefits including a pension scheme, 20 days holiday, and a travel pass for London Buses and the Tube Network.

Equality, Diversity & Inclusion (EDI)

Go-Ahead London is committed to creating a diverse and inclusive workplace. We welcome applications from women and from people of all backgrounds, including those from under‑representated groups.

We are an equal opportunities employer and select candidates based on merit and ability.

If you require any reasonable adjustments at any stage of the recruitment process, please let us know and we will be happy to support you.